Re: [foxboro] Top five reasons no windows users on the mail list list
- From: "Ken Heywood" <kheywood@xxxxxxxxx>
- To: <foxboro@xxxxxxxxxxxxx>
- Date: Wed, 2 Feb 2005 10:55:47 -0500
Duc's comment 'recognize the unique opportunity ' got me to thinking:
I was involved for a couple years (seems like only yesterday) with both =
I/A and SPECTRUM users groups. There was always a session towards the =
end of the week known as the "focus group". Well, it wasn't what a =
marketing guru would call a real focus group, but it was a gathering to =
pick the hot items for Foxboro development to work on. A lot of issues =
would come out in these sessions. And then the voting started. The =
voting always turned into a big case of "group think". That's a human =
phenomenon where a crowd of diverse thinkers starts thinking (at least =
talking) alike. The group ends up with 6 to 10 'tall poles' that will =
make the system better ... when implemented.
There are two problems with this. One is the 'group think'. People don't =
really get to air their real concerns or real issues in a group. So, =
there is a potentially big issue or two out there lurking that may never =
surface. The second problem is the 'tall pole' itself. It may be the =
real system issue, but it's not possible to discuss criteria, the damned =
details, in a group setting. So, the developers never fully understand =
the issue in order to appreciate the impact on customers.
That's where this forum comes in. From a user perspective, this is a =
great tool to share real world experiences, problems, solutions and =
ideas. I've certainly learned a lot and have been helped a lot with =
'real world' problems. As a marketing tool, it's indispensable. The =
toughest job in marketing is finding out what your customers want (it's =
not what they 'need', it's what they 'want' ... big difference). It =
takes a lot of effort and expense to get it right. MBA case studies are =
full of examples of those that get it wrong. This forum delivers it for =
free. It's not a panacea; it will not eliminate detailed discussions and =
good old fashioned marketing; but it's a jump-start.
So Duc, you've hit it on the head ... the forum is a 'unique =
opportunity'. I just wish the other vendors had such a dedicated user =
group.
* K
-----Original Message-----
From: duc.do@xxxxxxxxxxxxxx [mailto:duc.do@xxxxxxxxxxxxxx]
Sent: Wednesday, February 02, 2005 9:29 AM
To: foxboro@xxxxxxxxxxxxx
Subject: Re: [foxboro] Top five reasons no windows users on the mail =
list
I'll be more than happy to extend an official invitation to the foxboro
mailing list to the "new" users on behalf of the Cassandra Project
community. The more the merrier, as we readily see on this list.
Perhaps even more important, Foxboro/IPS ought to recognize the unique
opportunity to let the propective customers in on the balanced and =
unbiased
opinions of the user community. Then again, maybe they don't want to! =
;-)
Duc
--
The Cassandra Project
by the users, for the users
http://www.thecassandraproject.org/
-----Original Message-----
From: foxboro-bounce@xxxxxxxxxxxxx
[mailto:foxboro-bounce@xxxxxxxxxxxxx]On Behalf Of Johnson, Alex =
(Foxboro)
Sent: Wednesday, February 02, 2005 8:26 AM
To: foxboro@xxxxxxxxxxxxx
Subject: Re: [foxboro] Top five reasons no windows users on the mail
list list
Yeah, I know. My point was simply that we need to recruit new blood.
Regards,
Alex Johnson
Invensys Process Systems
Invensys Systems, Inc.
10707 Haddington
Houston, TX 77043
713.722.2859 (voice)
713.722.2700 (switchboard)
713.932.0222 (fax)
ajohnson@xxxxxxxxxxx
-----Original Message-----
From: foxboro-bounce@xxxxxxxxxxxxx [mailto:foxboro-bounce@xxxxxxxxxxxxx] =
On
Behalf Of Ken Heywood
Sent: Wednesday, February 02, 2005 7:17 AM
To: foxboro@xxxxxxxxxxxxx
Subject: Re: [foxboro] Top five reasons no windows users on the mail =
list
list
Good idea Alex. The fact that this is an independently administered =3D
forum is most important. Perception is reality, so we all would like to =
=3D
keep that perception. Perhaps you could share the project contact =3D
information, maybe only the email address with Duc. He could have =3D
"Project" invite the new I/A customers. At the risk of being considered =
=3D
spam, a link to the website or even a short newsletter could be sent. I =
=3D
don't think that you'd want to include the invitation on Invensys =3D
letterhead.
* K
-----Original Message-----
From: Johnson, Alex (Foxboro) [mailto:ajohnson@xxxxxxxxxxx]
Sent: Wednesday, February 02, 2005 12:25 AM
To: foxboro@xxxxxxxxxxxxx
Subject: Re: [foxboro] Top five reasons no windows users on the mail =
list
list
Re: To subscribe you have to take your hands off the mouse and put them =
on
the keyboard.
There is no doubt that the sense of community is one of the real =
benefits of
the list. I appreciate all comments esp. the ones that make me laugh.
I'm also tempted to start a campaign to include a sheet on how to join =
the
user group with all outgoing orders.
We need more users active on this list and the web site.
Regards,
Alex Johnson
Invensys Process Systems
Invensys Systems, Inc.
10707 Haddington
Houston, TX 77043
713.722.2859 (voice)
713.722.2700 (switchboard)
713.932.0222 (fax)
ajohnson@xxxxxxxxxxx
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