Re: [foxboro] Remote DMs and DHCP: The saga continues, the AM an d ICC can't phone home.

  • From: tom.vandewater@xxxxxxxxxxxxxx
  • To: foxboro@xxxxxxxxxxxxx
  • Date: Wed, 23 Mar 2005 08:42:44 -0500

Rick,
        We have seen exactly the same issue and it might have to do with
having a fully qualified domain name configured in your resolv.conf file.
Try doing this at a PC that you are having trouble with and see if it makes
things work:
1. Set the PC to use DHCP
2. Reboot and let the DHCP server assign it's IP address.
3. In a command prompt window on the PC type in ipconfig/all
4. Using the output of ipconfig/all, (shown below), use the IP Address shown
to replace the Host Name shown in your XSTART "Command:" line. i.e.
(/opt/ia/go_dm PCHostname) change to (/opt/ia/go_dm 182.137.76.153)
5. Try opening the DM and then the AM or ICC.
6. If this works, and I'm confident it will, make sure that the Primary Dns
Suffix on the PC agrees with the DNS configuration in your resolv.conf file.
Actually, you could check that out first.

        We observed the disappearing AM at one time and a DNS discrepancy
was the root of our problem.  I hope it is yours also.

Windows IP Configuration

        Host Name . . . . . . . . . . . . : PChostname
        Primary Dns Suffix  . . . . . . . : yourdomain.net
        Node Type . . . . . . . . . . . . : Hybrid
        IP Routing Enabled. . . . . . . . : No
        WINS Proxy Enabled. . . . . . . . : No
        DNS Suffix Search List. . . . . . : yourdomain.net

Ethernet adapter Local Area Connection:

        Connection-specific DNS Suffix  . : yourdomain.net
        Description . . . . . . . . . . . : Broadcom NetXtreme 57xx Gigabit
Cont
roller
        Physical Address. . . . . . . . . : 00-11-43-0A-A6-0A
        Dhcp Enabled. . . . . . . . . . . : Yes
        Autoconfiguration Enabled . . . . : No
        IP Address. . . . . . . . . . . . : 182.137.76.153
        Subnet Mask . . . . . . . . . . . : 255.255.248.0
        Default Gateway . . . . . . . . . : 182.137.72.1
        DHCP Server . . . . . . . . . . . : 182.137.73.50
        DNS Servers . . . . . . . . . . . : 182.137.73.50
                                            182.137.4.59
                                            182.137.26.58
        Primary WINS Server . . . . . . . : 182.137.4.63
        Secondary WINS Server . . . . . . : 182.137.26.56
        Lease Obtained. . . . . . . . . . : Wednesday, March 23, 2005
5:13:40 AM

        Lease Expires . . . . . . . . . . : Saturday, March 26, 2005 5:13:40
AM

Hope this helps,
Tom VandeWater
Control Systems Developer/Analyst
Dow Corning Corporation
Carrollton, KY   USA
 
 
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  • » Re: [foxboro] Remote DMs and DHCP: The saga continues, the AM an d ICC can't phone home.