Hello E, I am not sure if I really understand your question, however I am assuming your using a helpdesk or support tracking application written in VB? If so what is the name of the application? I have installed Clarify Front Office ( Now a Nortel company )also written in Visual Basic and it would do just that and it could use SMTP to connect to any mail server for sending email notifications when a support ticket has been opened, closed or updated, or it could be configured to use Mapi for an Exchange server ( Exchange supports SMTP just as well ). Now if your trying to send SQL alerts to Exchange, SQL has the limitation of only using Mapi and does not give you an option to configure it to use a SMTP only based server ( Sendmail, Postfix, Qmail etc.. ). Jose :-) -----Original Message----- From: EDS [mailto:e@xxxxxxxxxxxx] Sent: Wednesday, June 15, 2005 6:00 AM To: [ExchangeList] Subject: [exchangelist] Using SQL to access Exchange emails http://www.MSExchange.org/ Hi, could someone point me in the right direction, or even develop it for me and I will pay for it. (if the price is agreeable). I have a customer SQL DB with a VB front end. From the front end we are able to send emails but are forced to use exchange to receive emails. The problem is if one of the customer service reps are out we can only view notes and emails sent from VB front end. I dont understand how to connect SQL server2k to exchange, if an email was received from jsmith@xxxxxxxx and the custmer had that email register in their recordset, it would be great if It was registered in the customer recordset hence when we opened jsmith we could see the emails received double click it and access the email.