RE: OWA2000 dropping body text
- From: "Hemmings, Rob" <Rob.Hemmings@xxxxxxxxxxxxx>
- To: "[ExchangeList]" <exchangelist@xxxxxxxxxxxxx>
- Date: Wed, 19 Nov 2003 12:10:55 -0000
YAY!! I've answered my own problem.... here's the answer just in case
anyone else has the same problem...
SurfControl have identified the problem a couple of weeks ago, and
should have a proper fix ready for the next version release.
Here's the workaround...
"Hi all, there is a bug in 4.6 and 4.7 versions of the Email Filter
(SCEF) whereby when a message is sent in plain text, and is
Content-Transfer-Encoding: base64, and is sent through the email filter
with a footer rule adding a footer to the message, the message is sent
with the footer applied but the body is blank. This is a bug and the
work round is to create a dictionary and add base64 into the dictionary
and then create a rule to say if message is sent from domain.com, then
leximatch scan the message header for "base64" and continue processing.
Otherwise if message is sent from domain.com, then add footer, then
continue processing.
Please get the company info for the bug number 8486"
* One point to note is that any emails sent from OWA will not have your
company disclaimer/footer at the bottom (if generated by SCEF)
Regards,
Rob.
Hemmings, Rob
Bexley Mail Administrator / Postmaster
Senior Support Analyst
Steria (Bexley) UK Ltd
Rob.Hemmings@xxxxxxxxxxxxx
-----Original Message-----
From: Hemmings, Rob
Sent: 14 November 2003 14:52
To: [ExchangeList]
Subject: [exchangelist] OWA2000 dropping body text
http://www.MSExchange.org/
I have a weird problem here with OWA2k (configured within DMZ, with IIS
Lockdown and Secure Certificate etc - pointing into protected network at
E2K Backend servers)
Users are complaining that when they use "Webmail" to send mail from our
domain, more often than not the recipient will receive the message with
all the header information, and footer (generated by external SMTP
Gateway - SurfControl Email Filter).... but any body text will be
missing!!!!
I have done loads of tests to about 5 or 6 test mail accounts I have
with different providers, and say, 8 times out of 10 there will be no
body text.
I am currently building a raw windows 2000 / SMTP server to put in place
of the SurfControl Email Filter (gateway), to try to rule *that* out of
the equation, but I doubt it is that which is causing the problem.
Has anyone out there experienced this problem?? Or have any ideas around
it???
Many thanks in advance
Regards,
Rob.
Hemmings, Rob
Bexley Mail Administrator / Postmaster
Senior Support Analyst
Steria (Bexley) UK Ltd
Rob.Hemmings@xxxxxxxxxxxxx
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