[ExchangeList] Re: OWA Exchange 2003 with ISA 2006 problem

Answer to :
1. He is the only Mobile/ActiveSync user.
2. No, never worked. Tried many configuration changes on ISA and
Exchange from tips gotten from the web. Even used the MS test site.
3. Not sure. He keeps telling me that his phone is configured correctly.
I have not see the phone.
 
Todd

________________________________

From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Rick Boza
Sent: Tuesday, May 19, 2009 4:48 PM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Re: OWA Exchange 2003 with ISA 2006 problem


Pretty sure a 401 is a permissions issue, which would mean they are
actually connecting but getting denied access to the mailbox.

However, whenever you're talking about ISA and a front-end problem, the
first thing I always look at is if there's a certificate issue of some
sort.

Basic questions to investigate:
1. Is it just the one guy failing, or does everyone fail?  Can any
devices connect?
2. Was the device able to conenct before your changes?  After your
changes?  Did it stop working only after your fix went in?
3. He didn't happen to change his network password recently, did he?
perhaps his saved password on the device is just wrong?

Rick


On Tue, May 19, 2009 at 4:28 PM, Todd Lemmiksoo
<tlemmiksoo@xxxxxxxxxxxx> wrote:


        The Sales guy tells me that ActiveSync fails to connect with 401
or 403 errors. 

________________________________

        From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Patrick
        Sent: Tuesday, May 19, 2009 3:07 PM
        To: exchangelist@xxxxxxxxxxxxx
        Subject: [ExchangeList] Re: OWA Exchange 2003 with ISA 2006
problem
        
        
        Yes,
         
        What is the problem you are experiencing?
         
         
        Thanks
         
        Patrick
        

        
________________________________

        From: Todd Lemmiksoo <tlemmiksoo@xxxxxxxxxxxx>
        To: exchangelist@xxxxxxxxxxxxx
        Sent: Tuesday, May 19, 2009 2:13:22 PM
        Subject: [ExchangeList] Re: OWA Exchange 2003 with ISA 2006
problem
        
        
        I found my problem and OWA is working again. The ActiveSync rule
messed up the SSL listener authentication for OWA.
         
        Has anyone have Exchange ActiveSync working with OWA with ISA
2006?

________________________________

        From: exchangelist-bounce@xxxxxxxxxxxxx
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Todd Lemmiksoo
        Sent: Monday, May 18, 2009 2:19 PM
        To: exchangelist@xxxxxxxxxxxxx
        Subject: [ExchangeList] OWA Exchange 2003 with ISA 2006 problem
        
        

        A problem started this weekend where my OWA users are being
prompted to change their network password even if it is not ready to
expire. After they change their password successfully they are denied
access. I can use OWA inside the network without any trouble and I not
get the change password screen. I do not have a copy of the denied
access screen, will try to get one tonight.

        Last week I was making changes to Exchange and ISA to give
access to OMA and Exchange ActiveSync. How would this have caused the
change password screen to be presented to the OWA users.

        Todd Lemmiksoo 
        Network Administrator 

        All-Mode Communications, Inc. 
        1725 Dryden Road 
        Freeville, New York  13068 
        (607) 347-4164 x440 
        1-877-ALLMODE  (toll free) 
        http://www.all-mode.com <http://www.all-mode.com/>

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