If you are talking about the IM feature of Exchange 2000, it is really only designed for internal use, if you want them to have external access I would highly recommend you take a look at Microsoft Office Live Communication Server. Mark Fugatt Dedicated Supportability Engineer (Exchange) Microsoft Services Organisation Desk: +44 (0)118 909 5630 Mobile: +44 (0)7966 858108 MSN IM: markfu@xxxxxxxxxxxxxxxxx Blog: http://www.msmvps.com/exchange http://www.microsoft.com/support Dedicated to proactively supporting Microsoft's enterprise Customers This email may contain confidential information. If you are not named on the addressee list, please take no action in relation to this email, do not open any attachment, and please contact the sender (details above) immediately. Information in this email is provided in good faith. If you are a customer of Microsoft, please refer to the terms and conditions which cover the provision of support and consulting services to you/your organization. If you are not corresponding in the course of, or in connection with a Microsoft contract or program with its own terms and conditions, please note that no liability is accepted by Microsoft for the contents of this mail. ________________________________ From: Andrew English [mailto:andrew@xxxxxxxxxxxxxxxxxxxxxx] Sent: 19 July 2005 18:11 To: [ExchangeList] Subject: Messenger I haven't installed the messenger tools since Exchange 2000; some years ago. I am wonder if I do install them for in house office access, can users also access their msn friends as well? Regards, Andrew -- No virus found in this incoming message. Checked by AVG Anti-Virus. Version: 7.0.323 / Virus Database: 267.9.1/51 - Release Date: 7/18/2005