I have a city we send email to, or try to and below is their solution. Is this a problem of mine or a problem of their Junk Mail server? Dan Crain From: Help Desk Sent: Thursday, June 09, 2005 1:24 PM To: All Staff Distribution List (ASDL) Subject: E-mail not being received Some people are receiving complaints that they can not send the City e-mail. The majority of these issues are due to their mail server not having what is called a "Reverse DNS entry" that matches their outgoing e-mail server's "DNS entry." This is a technique used by spammers to try and hide their identity, therefore the new spam server blocks them. They can contact their Internet Service Provider (ISP) for more information about setting up a "Reverse DNS entry" for their outgoing mail server. In addition (but not in place of) they can fax a copy of the rejected e-mail showing the full headers (all the techno jargon at the top of an e-mail before the From:, to:, and subject: lines) and we can look to see if their outgoing mail server has a reverse DNS entry on our part of the Internet. Because this involves a configuration on their end, there is nothing we can do to permit their e-mail from entering our system with the spam blocker running NOTE: The information contained in this message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient, or an employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this message in error, please notify Dan Crain at DanC@xxxxxxxxxxxx immediately by replying to the message and deleting it from your computer. Thank you.