Quick way to deal with those messages while you wait for
the DNS to clear is to setup an SMTP connector to route email via your ISPs SMTP
Also don't forget that the retry times for Exchange
increase over time, so the longer it goes the more time between retries. However
setup an SMTP Connector and the messages will be gone.
Finally - it isn't really the MX record that is causing the
problem - but PTR (aka reverse DNS) records. You need to speak to your ISP about
those. Ideally you should have the server announcing itself as the same name as
on the reverse DNS. Your current reverse DNS record looks like a dynamic
allocation, so messages will get rejected.
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over 100 queues with SMTP Connector Entries for outgoing mail that is not making
it to their intended recipients. I have had some problems with my DNS
records and understanding how DNS works with my external webhosting company and
also my Internet Provider. I hope I have those correctly set now, but with
the lag in DNS records being refreshed and then Email servers recognizing the
changes I am frustrated to say the least waiting to see if my email problems
will clear up.
point I can not send out email from a user on my Exchange server to any of the
addresses I can query on – yahoo.com, gmail.com, Comcast.net or
charter.net. They all sit waiting on the remote server to respond.
do I clear up these SMTP connector entries? Being an old school
mainframer, I am used to getting error messages, being able to look them up to
find the root cause and having tools I can run to tell what is going on.
If they are available for Exchange they are pretty well hidden. The
closest I can find is the Troubleshooting Assistant, but in my case it is not
giving me back anything I can use. On my last pass it told me that it
had a fatal error accessing active directory.
- The two corrections listed were to try connecting to
exchange server analyzer without specifying a domain controller. I
don’t see where the tool ever asks for a domain controller. Under
advanced login options I could specify a domain, but I don’t use the
advanced login, the id I am logged on with is as high up in our Active
Directory as you can get. I specify an Exchange Server name and a
Global Catalog Server Name. It won’t run without these.
- The other possible solution says to specify a domain
controller that is running and is available to you. I only have 1
domain controller, it is running, and it is available to me. I checked
Active Directory on it and it is working. I have accessed the Exchange
portions of the Active Directory Users on the same server, which is my
exchange server that I am running my test on. I have tried to reboot
both servers - AAARGGH – Nothing changed, the same
- Regardless of this lame solution, I have reason to
believe my outgoing email is not making it to their intended SMTP connectors
because the DNS MX record at the site hosting my domain was pointing to
mail.thompsonig.com instead of exchangesrvr.thompsonig.com. The email
going out was coming from exchangesrvr.thompsonig.com, but when the servers
to a DNS lookup on thompsonig.com, it was finding mail.thompsonig.com.
exchangesrvr.thompsonig.com would match the *.thompsonig.com A record that
pointed to the web hosting IP address and not the ip address for my Exchange
Server. So now that this is fixed – how do I get my outgoing email
moving again and this stuff cleaned up
- Second, is there a way I can test DNS and Email
changes without having to wait 24 to 48 hours? This is an eternity when
you have the whole company breathing down your back.
domain is thompsonig.com. my ip address for my email server should be
18.104.22.168. my Exchange server FQDN is
all advice is appreciated. Sorry for the long winded email, it is
The more I
learn the more I realize I don’t know!