[ExchangeList] Re: Exchange 2010 and EXchange ActiveSync

  • From: James Chong <jchong@xxxxxxxxxxxxxx>
  • To: "'exchangelist@xxxxxxxxxxxxx'" <exchangelist@xxxxxxxxxxxxx>
  • Date: Tue, 29 May 2012 15:18:29 +0000

http://www.msexchange.org
-------------------------------------------------------It should work right 
away since you mentioned OWA works using SSL using the same name 
mail.domain.com. You don't need personal certs for AS to work. Run the 
activesync test here and post results.

https://www.testexchangeconnectivity.com/

-----Original Message-----
From: exchangelist-bounce@xxxxxxxxxxxxx 
[mailto:exchangelist-bounce@xxxxxxxxxxxxx] On Behalf Of Rob Sharp
Sent: Tuesday, May 29, 2012 10:51 AM
To: exchangelist@xxxxxxxxxxxxx
Subject: [ExchangeList] Exchange 2010 and EXchange ActiveSync

http://www.msexchange.org
-------------------------------------------------------Afternoon all,

I have been asked to set-up a test Exchange 2010 machine in order to test the 
Exchange ActiveSync system as an alternative to our existing Blackberry mobile 
email solution. We intend on using Window 7 phones to hook into our Exchange 
system


So, to this end I have installed the server and installed a commercial SSL 
certificate. I have migrated a single mailbox across to the new server. I can 
access that mailbox quite happily in OWA and in desktop Outlook , all seems 
fine from that front.

I have a problem with the Exchange ActiveSync element though.

No matter what settings I use I cannot get the mobile phone to sync with the 
server.

The error I am getting is "You'll need a personal certificate to connect to 
mail.example.co.uk. Error code 85030027"

Now, my limited understanding[1] of our set-up is that we should not need 
personal certificates. The Exchange ActiveSync system is set to use Basic 
Authentication which should just be a plaintext username/password combination 
over SSL.

We've never needed to use EAS before, so I haven't done any further set-up 
other then accept the defaults. The handset is on our own internet wifi network 
so we should not need to worry about ensuring we can SSL traffic forwarded from 
the external IP to the internal machine at this point.

For reference I can access the OWA page under SSL and the certificate looks ok. 
If I manually visit the full path specified as the EAS URL then I get a 
username and password popup box which I understand to be normal.

I feel like I'm missing something silly and would really appreciate a point in 
the right direction.

Rob


1. We have a fairly basic use for our existing Exchange 2003 server, we do not 
do anything complicated with it so have never needed to set-up external 
connections or integration with mobiles before. there is probably some piece of 
'common' knowledge I am lacking.
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