Yeah, there was a bug in 10.5 (fixed in 10.6) that made the option to mark print page breaks from the Word document not work if DBT is installed in a directory with a space in it. If you reinstall 10.5 to a different directory (sucy as the default of c:\duxbury), then it will require you to deactivate because it wants to move the Sheriff repository under the new program directory. The activation server will record the removed activation as long as you're connected to the internet when you deactivate, so you can activate again after you reinstall. Sorry for the trouble. -Mike ----- Original Message ----- From: Jean Menzies To: DBT list Sent: Monday, August 21, 2006 5:22 PM Subject: [duxuser] what I want to do Okay. About my problem not being able to use the Mark Print Pages option for importing Word docs, etc. I tried disabling the Norton antivirus plug-in for Office, but that didn't help. But since the error message relates to the file C:\program not being available or something like that, I think I might know the problem. When I initially installed DBT, I stupidly changed the default installation path, which would then make it so that DBT is not looking in the right place for this file...maybe. I want to uninstall and reinstall DBT and let it take the default installation path this time. Is the correct method to first Deactivate DBT, then uninstall through Add/Remove in Windows, and then use my installation disc as I did the very first time to reinstall? Then go through the Activation again? I assume the registration will stay intact on the Duxbury site. Jean