Hi Eakachei, What operating systems are you using DBT 10.2d with? Where are you based at the moment? Thailand, North America or the U.K.? If you are based in North America, it might be an idea to call Duxbury on (978) 692 3000. If you are now in the U.K., please call me, George Bell, on (01604) 792777. George. ________________________________ From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Eakachai Charoenchaimonkon Sent: 10 March 2005 00:53 To: duxuser@xxxxxxxxxxxxx Subject: [duxuser] Temporary files Dear lister, I found a problem in Duxbury Braille Translator V. 10:2d, but I can't sort it out. When I click the program, it said it found a temporary file in the prior run. I tried to click "yes", unfortunately it quit the program. I also tried to remove Duxbury from my machine and reinstall, yes it seems not work really. Please kindly give us some advices. Best regards Eakachai This Message has been scanned for viruses by McAfee Groupshield.