[duxuser] Re: New member with a question
- From: "Steve Dresser" <s.dresser@xxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Thu, 17 Jan 2008 20:09:47 -0500
Hi Nicki,
In addition to the checkbox, there is a "Yes" button, and if you tab to it and
press Enter, the scripts should be installed. If you still have problems, you
ought to give Duxbury Tech Support a call. As a paying customer, you're
entitled to that support. Don Breda, the Tech Support guy, is very good, and
will be able to help you with this problem.
Steve
----- Original Message -----
From: Nicki keck
To: duxuser@xxxxxxxxxxxxx
Sent: Thursday, January 17, 2008 19:53
Subject: [duxuser] Re: New member with a question
Thanks. But will they eventually install, or how do I get them to be
installed?
Have a blessed day,
Nicki
We are hard pressed on every side, but not crushed; perplexed, but not in
despair;
persecuted, but not abandoned; struck down, but not destroyed.
2 Corinthians 4:8-9
From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On
Behalf Of Steve Dresser
Sent: Thursday, January 17, 2008 7:48 PM
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Re: New member with a question
Nicki,
Congratulations on getting Duxbury. I think you'll like it, especially after
you get rid of these pesky messages. The reason you're getting these messages
is that the JAWS scripts are not installed, and the same is true for the Word
templates. However, if you tab around the dialog, you'll find a checkbox that
says something like "Do not ask again," and if you check that box, you won't
see the messages any more. Of course, you will have to restart the program to
get the scripts to work, but you won't be in that annoying loop you described.
Steve
----- Original Message -----
From: Nicki keck
To: duxuser@xxxxxxxxxxxxx
Sent: Thursday, January 17, 2008 18:15
Subject: [duxuser] New member with a question
HI all,
I just got a Romeo Attaché embosser and just received my Duxbury today. I
had tried to go without spending the money and realized that OpenBook and no
other program would do what I needed it to do to get the Romeo to emboss
properly, so I got Duxbury, and as I said, it came today. I had tried the demo
earlier this week, and I am totally impressed.
I am having one very annoying problem, though. I am using Jaws version 9.
Every time I open Duxbury, it asks me if I want to install the Jaws scripts.
If I say yes, it will then tell me it needs to restart the program in order for
Jaws to work properly. This will go in an endless loop until I say no that I
don't want to install Jaws scripts. Then, the program opens just fine. I am
having no problems using it, so I would assume the scripts are installed,
though I can't be absolutely sure. I think I am getting the same message with
the Word templates as well. How do I solve this and get the scripts installed
or get it to not ask me again? And I don't want to just shut the program up,
as I know how I could do that, but I want to do so and to also have the scripts
installed. Thanks for any help. I am not new to jaws or computers and could
install them myself if I had a copy of them or knew where to find them, but I
am new to Duxbury. Again, I am very impressed at how it works with my Romeo,
and I love the ability to open files from word and not have to use the freedom
import printer with Openbook like I used to do to get a Braille translation. I
am using the embosser now for some things and also have a Braille Lite, though
if I have to skip around on Braille pages, I find the Braille lite doesn't work
as well as embossing, and I definitely have to emboss my music for hand bell
choir, which I am involved in at church. Anyway, thanks for any help.
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