Nicki, Congratulations on getting Duxbury. I think you'll like it, especially after you get rid of these pesky messages. The reason you're getting these messages is that the JAWS scripts are not installed, and the same is true for the Word templates. However, if you tab around the dialog, you'll find a checkbox that says something like "Do not ask again," and if you check that box, you won't see the messages any more. Of course, you will have to restart the program to get the scripts to work, but you won't be in that annoying loop you described. Steve ----- Original Message ----- From: Nicki keck To: duxuser@xxxxxxxxxxxxx Sent: Thursday, January 17, 2008 18:15 Subject: [duxuser] New member with a question HI all, I just got a Romeo Attaché embosser and just received my Duxbury today. I had tried to go without spending the money and realized that OpenBook and no other program would do what I needed it to do to get the Romeo to emboss properly, so I got Duxbury, and as I said, it came today. I had tried the demo earlier this week, and I am totally impressed. I am having one very annoying problem, though. I am using Jaws version 9. Every time I open Duxbury, it asks me if I want to install the Jaws scripts. If I say yes, it will then tell me it needs to restart the program in order for Jaws to work properly. This will go in an endless loop until I say no that I don't want to install Jaws scripts. Then, the program opens just fine. I am having no problems using it, so I would assume the scripts are installed, though I can't be absolutely sure. I think I am getting the same message with the Word templates as well. How do I solve this and get the scripts installed or get it to not ask me again? And I don't want to just shut the program up, as I know how I could do that, but I want to do so and to also have the scripts installed. Thanks for any help. I am not new to jaws or computers and could install them myself if I had a copy of them or knew where to find them, but I am new to Duxbury. Again, I am very impressed at how it works with my Romeo, and I love the ability to open files from word and not have to use the freedom import printer with Openbook like I used to do to get a Braille translation. I am using the embosser now for some things and also have a Braille Lite, though if I have to skip around on Braille pages, I find the Braille lite doesn't work as well as embossing, and I definitely have to emboss my music for hand bell choir, which I am involved in at church. Anyway, thanks for any help.