[duxuser] Re: Juliette Pro 60 Not Printing From Duxbury or directly from file
- From: "Eileen Misrahi" <eileenmis@xxxxxxxxxxxxxx>
- To: <duxuser@xxxxxxxxxxxxx>
- Date: Tue, 30 Oct 2012 22:12:11 -0700
Hi George,
Okay!! There must be a ghost in the Juliette. I did plug the USB into my
Apex, with a serial port adaptor and was able to emboss. I just returned to
it after leaving this trouble shooting to settle for a while, and when I
plugged it back into the computer's USB port, the Juliette Pro 60 began
embossing, but from the memory. I finally was able to produce a clean
embossed copy of a file from the file itself. May be the Juliette is
reacting to Hurricane Sandy. *Smile* My question to you is: How do you clear
out the memory in order to prevent the embosser from wasting paper? I had 5
copies of the original file that I was trying to emboss produced and it
would have been great to interrupt the process to prevent this from
occurring. I am not sure what defaulted the settings, but I am now able to
emboss (for now).
Thanks for posting.
Eileen
-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx [mailto:duxuser-bounce@xxxxxxxxxxxxx] On
Behalf Of George Bell
Sent: Tuesday, October 30, 2012 2:03 PM
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Re: Juliette Pro 60 Not Printing From Duxbury or directly
from file
Hi Eileen,
Is it just this one file you are having problems with, or all file you try
to emboss from DBT?
Are you getting any errors reported when you emboss from DBT?
George.
-----Original Message-----
From: duxuser-bounce@xxxxxxxxxxxxx
[mailto:duxuser-bounce@xxxxxxxxxxxxx] On Behalf Of Eileen Misrahi
Sent: 30 October 2012 20:43
To: duxuser@xxxxxxxxxxxxx
Subject: [duxuser] Juliette Pro 60 Not Printing From Duxbury or directly
from file
Hello,
This is something new for me. I have saved a file that I had previously
embossed from Duxbury, opened it and attempted to emboss it again. The file
seems not to be going to the Juliette Pro 60. What I have done:
1. Attempted to emboss directly from the file using Word 2010, but that
didn't work.
2. Opened Duxbury and retrieve the file from within the program, but this
didn't work either.
3. Attempted to emboss direct from the file, but you guess it, it didn't
work.
I am running the new update of JAWS 14. And I am not sure if this is
presenting me a conflict. Please advise on how I can get this working again.
Thanks in advance's
Best,
Eileen
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