Hello, This is something new for me. I have saved a file that I had previously embossed from Duxbury, opened it and attempted to emboss it again. The file seems not to be going to the Juliette Pro 60. What I have done: 1. Attempted to emboss directly from the file using Word 2010, but that didn't work. 2. Opened Duxbury and retrieve the file from within the program, but this didn't work either. 3. Attempted to emboss direct from the file, but you guess it, it didn't work. I am running the new update of JAWS 14. And I am not sure if this is presenting me a conflict. Please advise on how I can get this working again. Thanks in advance's Best, Eileen * * * * This message is via list duxuser at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to duxuser-request@xxxxxxxxxxxxx . You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting www.freelists.org . The list archive * is also located there. * Duxbury Systems' web site is www.duxburysystems.com * * *