Joanie, Were we not now working very actively on DBT, and were I not seeing the problem myself, I'd be inclined to offer a visit to your home or office to have a look at this myself. This issue strikes me as a tricky one to diagnose. But, under the circumstances, I think I've a better idea. What I'd like to do is to set up a "secret feature" of DBT. (I simply mean a feature that probably won't be documented in the general user documentation.) The feature will presumably remain in the product so that we can use it to diagnose problems that may come up after release. Here's the proposal: 1. If, in the JAWS subdirectory of the DBT installation directory, there exists a file called "install.log" and it is writeable, we will log details of the JAWS script installation process to it. 2. We will append to the log rather than ovewriting it. 3. Entries in the log will be timestamped. 4. We will endeavor to put in enough data to allow us to get a look at what's going wrong with the script installation process on your system. It may take a few rounds to get this right, but we can work with you on that front. Does that sound like a good way to get started? Incidentally, you may find that things work differently -- and this problem may disappear -- in beta 4. We've altered the JAWS script installation procss to avoid installing our scripts in JAWS folders for languages to which they have not been localized. For now, this means that we'll only install them in JAWS script folders with names starting with "EN". So you may find that this problem disappears anyhow. - Peter -----Original Message----- From: duxhelp-bounce@xxxxxxxxxxxxx [mailto:duxhelp-bounce@xxxxxxxxxxxxx] On Behalf Of Joanmarie Diggs Sent: Thursday, March 30, 2006 4:32 PM To: duxhelp@xxxxxxxxxxxxx Subject: [duxhelp] Re: repeatedly being asked about installing JAWS scripts 6.1, 7.0, 7.1 -----Original Message----- From: duxhelp-bounce@xxxxxxxxxxxxx [mailto:duxhelp-bounce@xxxxxxxxxxxxx] On Behalf Of Peter Sullivan Sent: Thursday, March 30, 2006 4:28 PM To: duxhelp@xxxxxxxxxxxxx Subject: [duxhelp] Re: repeatedly being asked about installing JAWS scripts Joanie, I get the same thing. What version(s) of JAWS are installed? (For this purpose, please count any trace of the directories remaining on the hard drive as an installation.) - Peter -----Original Message----- From: duxhelp-bounce@xxxxxxxxxxxxx [mailto:duxhelp-bounce@xxxxxxxxxxxxx] On Behalf Of Joanmarie Diggs Sent: Thursday, March 30, 2006 4:27 PM To: duxhelp@xxxxxxxxxxxxx Subject: [duxhelp] repeatedly being asked about installing JAWS scripts Hi all. Every time I launch Duxbury, I'm asked if I want to install the most up-to-date JAWS scripts. I keep saying yes.... I guess it doesn't believe me. :) --Joanie * * * * This message is via list duxhelp at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxhelp-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * * * * * * This message is via list duxhelp at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxhelp-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * * * * * * This message is via list duxhelp at freelists.org. * To unsubscribe, send a blank message with * unsubscribe * as the subject to <duxhelp-request@xxxxxxxxxxxxx>. You may also * subscribe, unsubscribe, and set vacation mode and other subscription * options by visiting //www.freelists.org. The list archive * is also located there. * Duxbury Systems' web site is http://www.duxburysystems.com * * *