[ddots-l] Re: saffire pro 24 problem

  • From: "Botha, Calvin" <Calvin.Botha@xxxxxxxxxxxxxxxx>
  • To: <ddots-l@xxxxxxxxxxxxx>
  • Date: Thu, 21 Jun 2012 11:27:27 +0200

Thanks for the suggestion Johan. I'm at work at the moment so will try this 
once I get back. Although I doubt it's a software issue it doesn't hurt to try 
all the possible options. I must admit that I haven't reset the mix control in 
quite a while as it was never necessary.

 

Kind Regards.

 

From: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On 
Behalf Of Johan Piryns
Sent: 21 June 2012 11:24 AM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: saffire pro 24 problem

 

Hi Calvin,

 

Maybe your mixcontrol settings are a little bit strange?

My suggestion is: look at your control from your interface how the faders are 
set.

Another possibility is to set default your settings and than resetting al your 
controllers and faders.

 

open the filemenu and there go to open.

In that window, enter on the file named default, save to hardware than and 
close your mixcontrol.

 

is it now ok?

 

regards

Johan (from flanders Belgium)

 

________________________________

Van: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] Namens 
Botha, Calvin
Verzonden: donderdag 21 juni 2012 8:17
Aan: ddots-l@xxxxxxxxxxxxx
Onderwerp: [ddots-l] saffire pro 24 problem

Good day, or night to all! I have a little problem with my saffire pro24's 
headphone output. About a month ago I noticed that everytime I'd power up my 
saffire, the left channel on the headphone output would be softer then the 
right, and the audio passing through this channel from a media player, soft 
synth or any form of audio I'd send through the device wasn't clean. By this I 
mean that it sounded almost as if their was a faulty connection within the 
device. I realized however, that if I sent a loud portion of audio through the 
saffire the problem would be fixed for a few days and then it would occur 
again. Interestingly enough, the audio coming from the line outputs is 
flawless. Yesterday the problem seems to have become permanent and no matter 
what I do the left channel is still faulty! I also noticed that my left xlr 
combi input is much softer then the right.

 

I'm running win 7 ultimate 32 bit with sonar from a hp dv6 laptop (not like 
that matters, as the problem seems to be hardware related). Could this have 
been caused by a power surge? Or maybe something might have happened during 
transportation as I use my equipment at varsity, church, home and at a studio?

 

Any thoughts or suggestions would be greatly appreciated!

 

Thanks a lot!

Kind Regards

 

 

Calvin Botha
Student Document Controller

ThyssenKrupp Materials Handling
A division of ThyssenKrupp PDNA Engineering (Pty) Ltd
Reg. No. 2010/000525/07
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P.O. Box 1636, Gallo Manor, 2052
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Phone +27 11 208-1510
Fax +27 11 236-1125
calvin.botha@xxxxxxxxxxxxxxxx <mailto:calvin.botha@xxxxxxxxxxxxxxxx> 
www.thyssenkrupp-materialshandling.co.za 
<http://www.thyssenkrupp-materialshandling.co.za/> 

Managing Director: K-P. Müller** 
Board of Directors: Dr. Michael Thiemann** (Chairman), Dr. M.G. Martl* (CEO), 
W.H.M. Günther** (Alt. CEO), N.R. Chitre*** (CFO),
Dr. R. Glück**, D.V. Govender, A.M. Naidu, P.D. Naidoo
Note: Austrian*, German**, Indian***

 

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As you are aware, messages sent by e-mail can be manipulated by third parties. 
For this reason our e-mail messages are generally not legally binding. This 
electronic message (including any attachments) contains confidential 
information and may be privileged or otherwise protected from disclosure. The 
information is intended to be for the use of the intended addressee only. 
Please be aware that any disclosure, copy, distribution or use of the contents 
of this message is prohibited. If you have received this e-mail in error please 
notify me immediately by reply e-mail and delete this message and any 
attachments from your system. Thank you for your cooperation.

Wie Sie wissen, können über das Internet versandte E-Mails unter fremdem Namen 
erstellt oder der Inhalt verändert werden. Aus diesem Grund sind unsere als 
E-Mail verschickten Nachrichten grundsätzlich keine rechtsverbindlichen 
Erklärungen. Der Inhalt dieser E-Mail samt Anlagen ist vertraulich und u. U. 
rechtlich geschützt. Der Inhalt ist ausschließlich an einen bestimmten 
Empfänger gerichtet. Eine Weitergabe, die Herstellung von Kopien oder der 
sonstige Gebrauch durch Nichtadressaten ist nicht erlaubt. Ich bitte daher 
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zu informieren und die Nachricht zu löschen.

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