[ddots-l] saffire pro 24 problem

  • From: "Botha, Calvin" <Calvin.Botha@xxxxxxxxxxxxxxxx>
  • To: <ddots-l@xxxxxxxxxxxxx>
  • Date: Thu, 21 Jun 2012 08:16:52 +0200

Good day, or night to all! I have a little problem with my saffire pro24's 
headphone output. About a month ago I noticed that everytime I'd power up my 
saffire, the left channel on the headphone output would be softer then the 
right, and the audio passing through this channel from a media player, soft 
synth or any form of audio I'd send through the device wasn't clean. By this I 
mean that it sounded almost as if their was a faulty connection within the 
device. I realized however, that if I sent a loud portion of audio through the 
saffire the problem would be fixed for a few days and then it would occur 
again. Interestingly enough, the audio coming from the line outputs is 
flawless. Yesterday the problem seems to have become permanent and no matter 
what I do the left channel is still faulty! I also noticed that my left xlr 
combi input is much softer then the right.

 

I'm running win 7 ultimate 32 bit with sonar from a hp dv6 laptop (not like 
that matters, as the problem seems to be hardware related). Could this have 
been caused by a power surge? Or maybe something might have happened during 
transportation as I use my equipment at varsity, church, home and at a studio?

 

Any thoughts or suggestions would be greatly appreciated!

 

Thanks a lot!

Kind Regards

 

 

Calvin Botha
Student Document Controller

ThyssenKrupp Materials Handling
A division of ThyssenKrupp PDNA Engineering (Pty) Ltd
Reg. No. 2010/000525/07
71 Nanyuki Road, Sunninghill, 2191
P.O. Box 1636, Gallo Manor, 2052
South Africa

Phone +27 11 208-1510
Fax +27 11 236-1125
calvin.botha@xxxxxxxxxxxxxxxx <mailto:calvin.botha@xxxxxxxxxxxxxxxx> 
www.thyssenkrupp-materialshandling.co.za 
<http://www.thyssenkrupp-materialshandling.co.za/> 

Managing Director: K-P. Müller** 
Board of Directors: Dr. Michael Thiemann** (Chairman), Dr. M.G. Martl* (CEO), 
W.H.M. Günther** (Alt. CEO), N.R. Chitre*** (CFO),
Dr. R. Glück**, D.V. Govender, A.M. Naidu, P.D. Naidoo
Note: Austrian*, German**, Indian***

 



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