[ddots-l] Re: Help needed - please.

  • From: Stacy Blackwell <stacy.blackwell@xxxxxxxxxxx>
  • To: <ddots-l@xxxxxxxxxxxxx>
  • Date: Thu, 24 Sep 2009 15:56:13 -0500

Thanks, Bobby and others for your kind advice.  I apologize for not being a 
more confident PC person.  I texted Freedom Scientific this morning before 
posting to this site, and they said call them.  I talked to a techee who said 
the problem was fixable and acted like I didn't have to uninstall my current 
JAWS.  The problem now (groan) is that I arrive home with about ten minutes to 
spare before they close -- I'll probably be on hold for that long (grin and 
groan).  I hope he is right.  If not, then I might go ahead with the JAWS 10 
upgrade idea.  I've also considered upgrading to Sonar 8.5 with CT, but I'm 
still learning Sonar 7! ha ha  I will keep you guys posted on what happens with 
my DAW.  Thanks to all of you, sincerely.

SLB

 
> Date: Thu, 24 Sep 2009 13:13:28 -0700
> From: blusk@xxxxxxxxxxx
> To: ddots-l@xxxxxxxxxxxxx
> Subject: [ddots-l] Re: Help needed - please.
> 
> Hello again, Stacy. Just thought of something. Have you ever thought of 
> upgrading to Jaws 10? You can do that by going into the Freedom Scientific 
> web site, getting into the downloads page, using the arrow keys to find Jaws 
> downloads, and choosing Jaws 10 from the Jaws downloads page of 
> www.freedomscientific.com. I thought tht downloading Jaws 10 might solve your 
> problems, and you wouldn't have to un-install Jaws. Just a thought. 
> 
> God bless you.
> 
> Bobby Lusk 
> ---- blusk@xxxxxxxxxxx wrote: 
> > Stacy, you can get all the info you need about installing and un-installing 
> > Jaws by getting into the Jaws Help file. Just get into the Jaws window and 
> > press f 1 to get into the help file or you can also access the help file by 
> > pressing insert H and choosing the help menu from the list of choices. 
> > Either way just look for topics about installing and un-installing Jaws. 
> > Hope this helps. I hope and pray the everything goes all right for you.
> > 
> > God bless you.
> > 
> > Bobby Lusk.
> > ---- Stacy Blackwell <stacy.blackwell@xxxxxxxxxxx> wrote: 
> > > 
> > > Okay, I will try this soon, but I have more questions. I've never 
> > > installed or uninstalled anything. I had sighted assistance when 
> > > registering the softwares. Yeah, I know, but it was easier since they 
> > > knew what they were doing. But now I have no monitor, so it is up to me.
> > > 
> > > Question: How do I uninstall JAWS? Will it keep my register number intact 
> > > or do I need to do something?
> > > 
> > > Question: When JAWS is uninstalled, I will stick in the CD of JAWS 9. 
> > > Will JAWS come on then and talk me through the installation? And if so, 
> > > what special settings do I definitely need to set correctly?
> > > 
> > > Question: And once JAWS has been successfully re-installed, am I to 
> > > assume the Video Intercept is all back like it is suppose to be? So then 
> > > I can go check the display settings to fix things so that Caketalking 
> > > will work? Okay, I will wait to re-install JAWS when I hear back from you 
> > > guys.
> > > 
> > > SLB
> > > 
> > > 
> > > 
> > > 
> > > 
> > > From: dgcarlson@xxxxxxxxxxxxx
> > > To: ddots-l@xxxxxxxxxxxxx
> > > Subject: [ddots-l] Re: Help needed - please.
> > > Date: Thu, 24 Sep 2009 10:09:55 -0700
> > > 
> > > 
> > > 
> > > 
> > > No. Just when you un-install JAWS they ask the question "remove shared 
> > > components"? And he's advising that you do allow the un-install to do it. 
> > > Then re-install JAWS.
> > > 
> > > Nothing to do with Sonar, etc.
> > > 
> > > Dave
> > > 
> > > 
> > > ----- Original Message ----- 
> > > From: Stacy Blackwell 
> > > To: ddots-l@xxxxxxxxxxxxx 
> > > Sent: Thursday, September 24, 2009 09:35
> > > Subject: [ddots-l] Re: Help needed - please.
> > > 
> > > Oh, boy......it sounds as if I have a major issue. DJX, when you say 
> > > "shared components, are you referring to re-installing JAWS along with 
> > > Sonar, Dimension Pro, FW 1884, and Caketalking? Or can I just re-install 
> > > JAWS? Thanks for responding. SLB 
> > > 
> > > 
> > > 
> > > From: megamansuperior@xxxxxxxxxxx
> > > To: ddots-l@xxxxxxxxxxxxx
> > > Subject: [ddots-l] Re: Help needed - please.
> > > Date: Thu, 24 Sep 2009 11:49:27 -0400
> > > 
> > > 
> > > 
> > > 
> > > The best way to solve the problem would be to uninstall jaws and shared 
> > > components and do a reinstall. Otherwise, in the display box, when on the 
> > > slider for resolution, try switching to say all, and move the slider, 0 
> > > should be 640 by 480, the next percent (which verries from system to 
> > > system/graphics card to graphics card) should be 800 by 600, and the 
> > > third should be 1024 by 768. If you have jaws set to say all it might 
> > > read off the actual values for you, but like i said, to get the video 
> > > intercept working, you should just uninstall jaws and shared components 
> > > and do a clean install of it.
> > > 
> > > HTH, D!J!X!
> > > 
> > > 
> > > 
> > > 
> > > From: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] 
> > > On Behalf Of Stacy Blackwell
> > > Sent: Thursday, September 24, 2009 9:47 AM
> > > To: ddots-l@xxxxxxxxxxxxx
> > > Subject: [ddots-l] Help needed - please.
> > > 
> > > 
> > > Where do I begin?Sighted friend offerred to help. Wireless mouse not 
> > > working, so we plugged up a serial mouse. Now there is no monitor, a 
> > > Freedom Scientific Video Interceptor dialog keeps appearing, and CT is 
> > > saying I need to change my screen resolution to 1024 X 698 or something 
> > > like that. After finally finding the resolution box in the Display 
> > > Settings, it's a % slider and was resting at 0%. I could increase this 
> > > value but I didn't know what % to increase it to. I found the same Video 
> > > Interceptor dialog under the JAWS Utilities. I'm afraid I uninstalled 
> > > this video interceptor, but it sounded like it was something I didn't 
> > > need. Can anybody help me, in simple terms, figure out what to do? One 
> > > question is what % is the needed 1024 X 768 (I know that's not the exact 
> > > values). I know the bit needs to be 32 in the next block but I couldn't 
> > > tell how to view the values. I've got nothing but time, so if anybody 
> > > could tell me about this video receptor and how to restore the 
> > > resolution, I'd be very appreciative. Thanks in advance.
> > > SLB
> > > 
> > > 
> > > 
> > > 
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