[ddots-l] Re: Help needed - please.

  • From: Stacy Blackwell <stacy.blackwell@xxxxxxxxxxx>
  • To: <ddots-l@xxxxxxxxxxxxx>
  • Date: Thu, 24 Sep 2009 13:49:42 -0500

Okay, I will try this soon, but I have more questions.  I've never installed or 
uninstalled anything.  I had sighted assistance when registering the softwares. 
 Yeah, I know, but it was easier since they knew what they were doing.  But now 
I have no monitor, so it is up to me.

Question:  How do I uninstall JAWS?  Will it keep my register number intact or 
do I need to do something?

Question:  When JAWS is uninstalled, I will stick in the CD of JAWS 9.  Will 
JAWS come on then and talk me through the installation?  And if so, what 
special settings do I definitely need to set correctly?

Question:  And once JAWS has been successfully re-installed, am I to assume the 
Video Intercept is all back like it is suppose to be?  So then I can go check 
the display settings to fix things so that Caketalking will work?  Okay, I will 
wait to re-install JAWS when I hear back from you guys.

SLB


 


From: dgcarlson@xxxxxxxxxxxxx
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: Help needed - please.
Date: Thu, 24 Sep 2009 10:09:55 -0700




No. Just when you un-install JAWS they ask the question "remove shared 
components"? And he's advising that you do allow the un-install to do it. Then 
re-install JAWS.
 
Nothing to do with Sonar, etc.
 
Dave
 

----- Original Message ----- 
From: Stacy Blackwell 
To: ddots-l@xxxxxxxxxxxxx 
Sent: Thursday, September 24, 2009 09:35
Subject: [ddots-l] Re: Help needed - please.

Oh, boy......it sounds as if I have a major issue.  DJX, when you say "shared 
components, are you referring to re-installing JAWS along with Sonar, Dimension 
Pro, FW 1884, and Caketalking?  Or can I just re-install JAWS?  Thanks for 
responding.  SLB   
 


From: megamansuperior@xxxxxxxxxxx
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Re: Help needed - please.
Date: Thu, 24 Sep 2009 11:49:27 -0400




The best way to solve the problem would be to uninstall jaws and shared 
components and do a reinstall. Otherwise, in the display box, when on the 
slider for resolution, try switching to say all, and move the slider, 0 should 
be 640 by 480, the next percent (which verries from system to system/graphics 
card to graphics card) should be 800 by 600, and the third should be 1024 by 
768. If you have jaws set to say all it might read off the actual values for 
you, but like i said, to get the video intercept working, you should just 
uninstall jaws and shared components and do a clean install of it.
 
HTH, D!J!X!

 


From: ddots-l-bounce@xxxxxxxxxxxxx [mailto:ddots-l-bounce@xxxxxxxxxxxxx] On 
Behalf Of Stacy Blackwell
Sent: Thursday, September 24, 2009 9:47 AM
To: ddots-l@xxxxxxxxxxxxx
Subject: [ddots-l] Help needed - please.


Where do I begin?Sighted friend offerred to help.  Wireless mouse not working, 
so we plugged up a serial mouse.  Now there is no monitor, a Freedom Scientific 
Video Interceptor dialog keeps appearing, and CT is saying I need to change my 
screen resolution to 1024 X 698 or something like that.  After finally finding 
the resolution box in the Display Settings, it's a % slider and was resting at 
0%.  I could increase this value but I didn't know what % to increase it to.  I 
found the same Video Interceptor dialog under the JAWS Utilities.  I'm afraid I 
uninstalled this video interceptor, but it sounded like it was something I 
didn't need.  Can anybody help me, in simple terms, figure out what to do?  One 
question is what % is the needed 1024 X 768 (I know that's not the exact 
values).  I know the bit needs to be 32 in the next block but I couldn't tell 
how to view the values.  I've got nothing but time, so if anybody could tell me 
about this video receptor and how to restore the resolution, I'd be very 
appreciative.  Thanks in advance.
SLB
   



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