"It's not your fault!" Call for Help http://tm0.com/sbct.cgi?s=117655167&i=298168&d=998516 *----*----*----*----*----*----*----*----*----*----*----*----*----* INTERNET CALL WAITING How do you receive phone calls while online? Learn the secrets of Internet call waiting here: http://tm0.com/sbct.cgi?s=117655167&i=298168&d=998517 BEST UNIVERSAL REMOTE Find the best universal remote control and never get off the couch again: http://tm0.com/sbct.cgi?s=117655167&i=298168&d=998518 WINDOWS TIP Your keyboard has a Print Screen button for a reason. Put it to good use with this tip: http://tm0.com/sbct.cgi?s=117655167&i=298168&d=998519 TODAY'S LINKS Read the Show Notes for all of today's show content: http://tm0.com/sbct.cgi?s=117655167&i=298168&d=998520 *----*----*----*----*----*----*----*----*----*----*----*----*----* ***************************Advertisement*************************** Memory PC - Memory prices have fallen substantially, and Outpost.com is passing that savings on to you! With FREE DELIVERY. OVERNIGHT. http://tm0.com/sbct.cgi?s=117655167&i=298168&d=998521 ******************************************************************* *----*----*----*----*----*----*----*----*----*----*----*----*----* Leo's Show Notes for Tuesday, February 6, 2001 ... * Disk Free Space Discrepencies Philip from McClain, IL wants to know why, when he right clicks on a folder and selects properties to check the folder size, Windows reports two numbers: size and size on disk. Size on disk is always bigger. What gives? To understand the two numbers you have to know how a computer uses a hard drive to store information. For efficiency, the drive is divided into clusters. On PC's each cluster is usually 8,096 bytes, or 8 kilobytes. That's the smallest amount of space a file can take. That means if you save a 2KB file it will take up 8K on disk. The remaining 6K is unused, or slack, space. A file that's 36 KB long will use five clusters, or 40 KB, wasting 4KB of space. If you have enough files on your hard drive you can waste 20 or 30 percent of your space. Using a smaller cluster size will help - that was the chief benefit of the FAT32 file system that came with Windows 98 - but only to a point. Slack space is just the price we pay for using Windows. * Computer got hit by lightning Neil from Oakland, MD says lightning hit his house. He's worried about his computer. Open the computer and inspect it carefully, if there's no visible damage it's ok to keep using it. If you're in doubt have a trained technician check it. * Improving MIDI playback quality Amadeus from Colombia, MD was thinking that maybe recording a MIDI music file as a WAV would improve the quality. Unfortunately, no. MIDI files are essentially musical scores. They tell the computer what notes to play and which instruments to use. The quality of the playback is dependent on the quality of the sound card. Vance from Henderson, NV emailed a good solution, though. Quicktime has much improved MIDI playback using its own high-quality instrument samples. Download a copy free for Windows or Mac from http://www.apple.com/quicktime/. * What's the best MP3 CD-ROM player? Ralph from Lake Ponderosa, IA is interested in the new MP3 disc players. These devices are portable CD players that can also play MP3 files from CDs you record. That means you can get 10 hours of high quality music on a single disk. I use the Philips Expanium, a $199 player that's been around a few months. I'm very happy with it, but the new RioVolt is less expensive, $170, and has good music search features the Philips lacks. Read all about it at http://www.riohome.com/products/riovolt.htm. James Kim and the Fresh Gear staff are working on a roundup of these devices and should have a report at http://tm0.com/sbct.cgi?s=117655167&i=298168&d=998524 any day now. ----------- Lightning Round ------------- * CD-ROM Wheel Tamara from Topeka, KS asks a question many of us wonder. What the heck's that little volume wheel on the front of the CD player. On most CD-ROM drives you can plug a pair of headphones into the front of the drive. You can use them to listen to audio CDs. The wheel, if present, controls the volume to that headphone jack. It does not affect the audio volume coming through your computer speakers. * Changing cable modem Glenda from Lexington KY is getting a new computer. She wants to know how hard it will be to move her cable modem connection. If the new computer has its own network interface card, just swap the cable, update the network settings on the new computer to match those of the old, and go. You may have to unplug your cable modem for a few minutes to get it to update its hardware info. If it doesn't work, contact your cable company. In some cases they have to reset their hardware. If you don't have a network card in the new computer you'll have to move it. That's a little more tricky, but if you've ever installed a card in your PC you should be able to handle it. * CFH Wallpaper Derek from Elyria, OH wants the Call for Help wallpaper. There's a medium quality version at http://tm0.com/sbct.cgi?s=117655167&i=298168&d=998525 and you can get a high quality version from http://members.aol.com/zdtv/call.bmp. In either case, once the image downloads, right click on it as select "Set as Wallpaper" to make it your desktop. * What's Sleep Mode? Becky from Garden City, NY wants to know what sleep mode is. It's a low power mode many new computers can go into when they're not in use. Sleeping computers only consume a few watts and they start up quicker. Sometimes sleeping computers wake up confused, though. I don't usually use sleep mode for that reason. But if it works well for you it can be very handy. That's it from the Call for Help crew. Thanks for watching. See you tomorrow, and remember, it's not your fault! Leo *----*----*----*----*----*----*----*----*----*----*----*----*----* ***************************Advertisement*************************** Can't remember where that great Web site was? Now you don't have to! Access your favorite sites from any computer, anywhere. Click here! http://tm0.com/sbct.cgi?s=117655167&i=298168&d=998527 ******************************************************************* *----*----*----*----*----*----*----*----*----*----*----*----*----* TIP: If you receive 'Page Not Found' errors when clicking on newsletter links in Netscape, try cutting and pasting the link into the address bar. You are subscribed to this newsletter with the following email address: cts-newsletters-html@xxxxxxxxxxxxxx If you would like to unsubscribe at any time, please reply to this message with "UNSUBSCRIBE" in the subject line. Or send an email to: call_for_help_daily-off@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx If you would like to update your email address visit the TechTV Newsletter hub at: http://www.techtv.com/interact/newsletters/. *----*----*----*----*----*----*----*----*----*----*----*----*----* CABLE IN THE CLASSROOM Are you a student with a question about computers? Are you a teacher who realizes that computers aren't just a passing fad? If you answered 'Yes' to either question, then your school could appear on Call for Help. If kids at your school are into computers, and need their questions answered, contact us and you may get it answered on TV! Send all questions to CIC@xxxxxxxxxxx For more information, please visit our Cable in the Classroom homepage: http://tm0.com/sbct.cgi?s=117655167&i=298168&d=998528 *----*----*----*----*----*----*----*----*----*----*----*----*----*