Will ask!
Sent from my iPhone
On Feb 19, 2021, at 3:26 PM, Dale Erdmann <dmarc-noreply@xxxxxxxxxxxxx> wrote:
Nelly,
Would it be possible for the neighborhood to be scheduled for another large
brush pickup by the city? I think many of us have large branches come down
due to the ice storm. We lost an enormous branch plus many medium ones out of
our large magnolia. At 77 and 79, we're just not capable to deal with them
ourselves. We've spoken to a number of neighbors and they are having the same
problem.
Thanks for any help you can provide.
Mary Erdmann
9503 Ramblewood Dr.
{512} 282-2318
On Friday, February 19, 2021, 09:30:26 AM CST, Nelly P Ramirez
<dmarc-noreply@xxxxxxxxxxxxx> wrote:
Link to this map was posted in our Facebook Group so thought I would pop it
over here. Hoping they keep this updated as things develop throughout the
day.
http://www.austintexas.gov/article/operational-updates?fbclid=IwAR0OAVROjQBMDdGdNXDlCLnDrwPyjRsXzkp-q45ZrFhWh_-2OYRgB0vES8g
Operational Updates
<System_Performance_Map_02.19.2021_000hrs.png>
This map shows how the water system across Austin Water’s service area is
currently performing. Each of the nine pressure zones that we maintain is
shown as an area experiencing water outages (red) or low pressure (orange).
The goal is for each zone to get to green again, where the system is
operating normally, and the boil water notice can be lifted.
To achieve this, Austin Water is working to: Maintain water pressure in the
Central Pressure Zone, which is the delivery hub for both the North and
South Zones.
Continue filling water in the other pressure zones to turn those pressure
zones orange.
As we work to repair and restore our water system, we need everyone to
conserve water as much as possible. Using as little water as possible will
allow us to put excess water produced into storage, which is critical for
the health of the entire system. As Austin continues to thaw out, please
report potential water main breaks here.
<Hourly_Usage_Pumpage_Storage_Graph_2021-02-19_0000.png>
This graph shows where we are today in terms of our water production,
customer demand or usage, and how much we have stored in reservoirs. For a
healthy system, we need to maintain a minimum of 100 million gallons in
storage. Today, we are at 32 million gallons and climbing.
Do your part to help us provide what is essential – water. Please conserve
as much as possible so that we can get back to normal faster.
February 18, 2021 Update - 10pm
We want to give you some updates about the progress we made today in our
efforts to restore water to our customers. We know you want to know when
your water service will be restored. We so desperately want to give you that
answer as soon as we can.
Our three water treatment plants are operating in a stable mode and produced
86 million gallons of water in the past 12 hours. For reference, our typical
production at this time of year is around 140 million gallons daily.
A top priority for us is to get hospitals back in service. We restored water
service to three major hospitals yesterday and are working with state
officials to expedite the testing and approval process so that these
hospitals can safely use the water without the need to boil it. We will
continue this process to get all hospitals back online with potable water
service.
We also restored water pressure in the major pipelines that are the backbone
of our water distribution system. These pipelines feed all parts of our city
and having them back in service will enable Austin Water to start restoring
service for customers in additional areas of the city.
We have numerous crews fixing water main breaks and assisting customers who
need their water service turned off due to busted pipes. We also are working
to repair a leak in a major water transmission line that will help us
restore water service to customers.
We made progress today but we still have many challenges to overcome. We
expect it will be a multi-day long process to restore water service. We will
continue to provide updates.
February 18, 2021 Update - 2pm
Austin Water's treatment plants are operating in a stable mode at this time,
but we are facing significant challenges to restore water distribution
throughout the system. The citywide boil water notice continues, and all
customers are asked to boil water for drinking and cooking. Austin Water is
working with the City's Emergency Operations Center to address the needs of
critical customers, including hospitals and power plants. We do not have a
timeline on when full service will be restored at this time. We know that
some customers do not have water service and returning your service is our
priority. Austin Water will provide additional updates as they become
available.
To report a water or wastewater emergency, report a leak or main break, fill
out the Leak Report Web Form at
https://www.austintexas.gov/page/austin-water-issue-report-form
Feb. 17, 2021 Update - 9pm
City-Wide Boil Water Notice Issued - Feb. 17, 2021
As a result of the extreme weather conditions, a city-wide boil water notice
has been issued due to power loss at The Ullrich Water Treatment Plant,
Austin Water’s largest water treatment facility, and drops in water
pressures below minimum standards.
We worked with Austin Energy to quickly assess our system and restore power
and are in the process of bringing Ullrich Water Treatment Plant back online.
Any water recovered plumbing systems should be boiled before drinking or
cooking with it following the guidelines outlined on
https://www.austintexas.gov/page/boil-water-notice-and-faqs ;
For more information and updates, stay posted to local news, city social
media, or stay tuned to this page.
To report a water or wastewater emergency, report a leak or main break, fill
out the Leak Report Web Form at
https://www.austintexas.gov/page/austin-water-issue-report-form
<System_Performance_Map_02.19.2021_000hrs.png>
<Hourly_Usage_Pumpage_Storage_Graph_2021-02-19_0000.png>
