Does anyone have any water now? We don't.
----- Original Message -----
From: Sheila Gordon <sheilamg@xxxxxxxxxxxxx>
Reply-To: <covna@xxxxxxxxxxxxx>
To: <covna@xxxxxxxxxxxxx>
Sent: 2/17/2021 2:53:52 PM
Subject: [covna] Re: Fwd: MMAC: Austin Water Service Update
Exactly how our folks who don’t have gas stoves supposed to boil the water?!
Going to build a fire in my weber outside hoping a tree doesn’t fall on me.
Oops just went back on! Boiling water now! Thanks!!
Sheila
Sent from my iPhone
On Feb 17, 2021, at 11:49 AM, Nelly P Ramirez <dmarc-noreply@xxxxxxxxxxxxx>
wrote:
Morning everyone.
I am sure that most of you have noticed the low water pressure. I just got this
notice and a call from Ann Kitchen’s office. We are officially under a boil
water notice due to the low water pressure.
If any of you have seen a water main break please report to 311 as those call
are being given a different priority. Can report via the Austin 311 app as well
if you have trouble getting through on the phone.
Also… Dittmar Rec warming center is at capacity, but I was just informed that
Palmer does have a separate area upstairs for families for anyone that needs a
warm spot. Again, Please call 512-305-4233 for more info on warming centers.
Nelly
On behalf of Austin Water Director Greg Meszaros, please see attached memo
regarding Austin Water Service Update:
To:Mayor and Council
From: Greg Meszaros, Director
Date: February 17, 2021
Subject: Austin Water Service Update
Austin Water is issuing a Boil Water Notice to customers in southwest Austin
and Lost Creek today. The boil water notice is required because water pressure
dropped below minimum levels in the water distribution system.
Austin Water’s treatment plants are functioning normally. Even so, water use
has far exceeded typical water usage and exceeded water production by 250
percent over the past 24 hours. Water pressure and water storage have
significantly dropped throughout Austin Water’s service area in the past day.
The combination of burst pipes at homes or businesses, Austin Water system
water main breaks, and increased customer demand from dripping faucets or
storing extra water are creating extraordinary high-water demand. While the
boil water notice is currently in one area, this is a systemwide issue that
demands action across the city. We are calling on all Austin Water customers to
take action to conserve water immediately.
To avoid additional impacts to water service, such as a citywide boil water
notice, impacts to fire protection, or widespread lack of water service, Austin
Water is immediately requiring mandatory conservation measures. These concerns
in our water distribution system could have a citywide impact and are not
limited to any certain Council district.
A copy of our press release is attached. Customers can contact Austin Water at
512-972-1000 and can find updates at austinwater.org.
Please feel free to contact me with any questions.
<AW_BoilWater_Memo_final.pdf>
