The issue I chose was filters. It's amazing how much time is wasted at work on the Internet shopping, playing games, etc. Many companies are cracking down on this by installing filtering software such as Websense: http://www websense.com/global/en/. This software can be customized to block certain content and web sites. It can also track where you have been on the Internet and how long you have been there. My company uses this product; however, it s not perfect. Occasionally, some sites will be blocked that are perfectly okay to view; such as hospital supply sites that our buyers research products on. A quick email to the network administrator and the site will be unblocked. Deborah Tryles