Hi,One more question. Was the 18 cell dropped or banged against anything? The reason I ask is because when I called Humanware to ask about the x, they asked that question.
Thanks. Nikki Sent from my Braille Note ----- Original Message ----- From: Merlyn Hileman <merlyn_hileman@xxxxxxxTo: nikkidadlani@xxxxxxxxx, dmbrown59@xxxxxxxxxxxxxx, braillenote@xxxxxxxxxxxxx
Date sent: Wed, 13 Nov 2013 22:00:24 -0500 (EST) Subject: re: [BNU] Re: braille display Hi Nikki,I used an 18 cell until I had to send it off for servicing for the
display problem. I now use a 32 cell. Merlyn Hileman -----Original Message----- From: Nikki Dadlani <nikkidadlani@xxxxxxxxx To: merlyn_hileman <merlyn_hileman@xxxxxxx>; dmbrown59<dmbrown59@xxxxxxxxxxxxxx>; braillenote <braillenote@xxxxxxxxxxxxx
Sent: Wed, Nov 13, 2013 6:30 pm Subject: re: [BNU] Re: braille display Hi, Are you using a 18 cell unit or a 32 cell? Thanks. Nikki Sent from my Braille Note ----- Original Message ----- From: Merlyn Hileman <merlyn_hileman@xxxxxxx To: dmbrown59@xxxxxxxxxxxxxx, braillenote@xxxxxxxxxxxxx Date sent: Tue, 12 Nov 2013 18:11:08 -0500 (EST) Subject: [BNU] Re: braille display Hi Donna, I just had the exact same thing happen to my Apex. On the last 7 cells on the far right of my display, the letter X appeared in place of text. Unfortunately, I think your friend will have to send her unit to HW for repairs. Merlyn Hileman -----Original Message----- From: Donna Brown <dmbrown59@xxxxxxxxxxxxxx To: braillenote <braillenote@xxxxxxxxxxxxx Sent: Tue, Nov 12, 2013 4:10 pm Subject: [BNU] braille display Hello all,I have a student at school who is using a BrailleNote Apex BT 18 running Keysoft 9.3.占� Quite frequently unwanted braille symbols appear in the last two cells on the right end of her braille display.占� Can someone explain why this is happening, and is there a way to getrid of them.占� It makes it hard for her to read documents.Thank
you in advance for any help.Donna占� ------------------------------- BNU: BrailleNote Users - a forum for users of BrailleNote family of products from Humanware. Website: www.braillenoteusers.info IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply would be useful for others, please use "reply to all" feature in your email client. If you wish to unsubscribe from this list, send an email with the subject line of "unsubscribe" to braillenote-request@xxxxxxxxxxxxx. You can also visit our list page at: www.freelists.org/list/braillenote From this page, you can unsubscribe, change email delivery settings and view list archives. If you have any comments or questions for list moderators, please send an email to braillenote-moderators@xxxxxxxxxxxxx. Thanks. ------------------------------- BNU: BrailleNote Users - a forum for users of BrailleNote family of products from Humanware. Website: www.braillenoteusers.info IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply would be useful for others, please use "reply to all" feature in your email client. If you wish to unsubscribe from this list, send an email with the subject line of "unsubscribe" to braillenote-request@xxxxxxxxxxxxx. You can also visit our list page at: www.freelists.org/list/braillenote From this page, you can unsubscribe, change email delivery settings and view list archives. If you have any comments or questions for list moderators, please send an email to braillenote-moderators@xxxxxxxxxxxxx. Thanks.