[BNU] Re: braille display

  • From: Nikki Dadlani <nikkidadlani@xxxxxxxxx>
  • To: Merlyn Hileman <merlyn_hileman@xxxxxxx>, nikkidadlani@xxxxxxxxx, dmbrown59@xxxxxxxxxxxxxx, braillenote@xxxxxxxxxxxxx
  • Date: Wed, 13 Nov 2013 19:26:23 -0800

Hi,
One more question. Was the 18 cell dropped or banged against anything? The reason I ask is because when I called Humanware to ask about the x, they asked that question.
Thanks.
Nikki
Sent from my Braille Note


----- Original Message -----
From: Merlyn Hileman <merlyn_hileman@xxxxxxx
To: nikkidadlani@xxxxxxxxx, dmbrown59@xxxxxxxxxxxxxx, braillenote@xxxxxxxxxxxxx
Date sent: Wed, 13 Nov 2013 22:00:24 -0500 (EST)
Subject: re: [BNU] Re: braille display

Hi Nikki,
I used an 18 cell until I had to send it off for servicing for the
display problem.  I now use a 32 cell.

Merlyn Hileman


-----Original Message-----
From: Nikki Dadlani <nikkidadlani@xxxxxxxxx
To: merlyn_hileman <merlyn_hileman@xxxxxxx>; dmbrown59
<dmbrown59@xxxxxxxxxxxxxx>; braillenote <braillenote@xxxxxxxxxxxxx
Sent: Wed, Nov 13, 2013 6:30 pm
Subject: re: [BNU] Re: braille display

Hi,
Are you using a 18 cell unit or a 32 cell?
Thanks.
Nikki
Sent from my Braille Note


----- Original Message -----
From: Merlyn Hileman <merlyn_hileman@xxxxxxx
To: dmbrown59@xxxxxxxxxxxxxx, braillenote@xxxxxxxxxxxxx
Date sent: Tue, 12 Nov 2013 18:11:08 -0500 (EST)
Subject: [BNU] Re: braille display

Hi Donna,

I just had the exact same thing happen to my Apex.  On the last 7
cells
on the far right of my display, the letter X appeared in place of
text.
Unfortunately, I think your friend will have to send her unit to
HW for
repairs.

Merlyn Hileman


-----Original Message-----
From: Donna Brown <dmbrown59@xxxxxxxxxxxxxx
To: braillenote <braillenote@xxxxxxxxxxxxx
Sent: Tue, Nov 12, 2013 4:10 pm
Subject: [BNU] braille display

Hello all,I have a student at school who is using a BrailleNote
Apex BT
18 running Keysoft 9.3.占� Quite frequently unwanted braille
symbols
appear in the last two cells on the right end of her braille
display.占�
Can someone explain why this is happening, and is there a way to
get
rid of them.占� It makes it hard for her to read documents.Thank
you in
advance for any help.Donna占�


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-------------------------------
BNU: BrailleNote Users - a forum for users of BrailleNote family of products 
from Humanware.
Website: www.braillenoteusers.info

IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply 
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