Hi Grace, First, welcome to the list. Please try the following: 1. Go to Options menu (SPACE with O). 2. Go to Support Information Mode (SPACE with I). 3. Press BACKSPACE with R. If all goes well, you should get your missing database back and you need to fill out the needed info again. Cheers, Joseph -----Original Message----- From: braillenote-bounce@xxxxxxxxxxxxx [mailto:braillenote-bounce@xxxxxxxxxxxxx] On Behalf Of Grace Minter Sent: Friday, January 2, 2015 2:51 PM To: braillenote@xxxxxxxxxxxxx Subject: [BNU] Missing database Quick question, I was trying to delete an email account and accidently erased the directory of email accounts database. So when I go to the key mail menu, setup, directory of email accounts, then add account, it says cannot find directory of email accounts database. I know that was pretty stupid right, but hey I am a beginner user. Can I get that database back so I can add an account and use the email feature on my Braillenote? I appreciate your help. Thanks, Grace------------------------------- BNU: BrailleNote Users - a forum for users of BrailleNote family of products from Humanware. Website: www.braillenoteusers.info IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply would be useful for others, please use "reply to all" feature in your email client. If you wish to unsubscribe from this list, send an email with the subject line of "unsubscribe" to braillenote-request@xxxxxxxxxxxxx. You can also visit our list page at: www.freelists.org/list/braillenote From this page, you can unsubscribe, change email delivery settings and view list archives. If you have any comments or questions for list moderators, please send an email to braillenote-moderators@xxxxxxxxxxxxx. Thanks. ------------------------------- BNU: BrailleNote Users - a forum for users of BrailleNote family of products from Humanware. Website: www.braillenoteusers.info IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply would be useful for others, please use "reply to all" feature in your email client. If you wish to unsubscribe from this list, send an email with the subject line of "unsubscribe" to braillenote-request@xxxxxxxxxxxxx. You can also visit our list page at: www.freelists.org/list/braillenote From this page, you can unsubscribe, change email delivery settings and view list archives. If you have any comments or questions for list moderators, please send an email to braillenote-moderators@xxxxxxxxxxxxx. Thanks.