[BNU] Fwd: Skweezer is now a paid service
- From: Johnnie Jean Duran <johnniejduran@xxxxxxxxx>
- To: Braillenote List <Braillenote@xxxxxxxxxxxxx>
- Date: Sat, 2 Feb 2013 21:27:47 -0700
Sent from my iPod
Begin forwarded message:
> From: Skweezer Support <support@xxxxxxxxxxxx>
> Date: February 2, 2013, 8:26:43 PM MST
> To: Johnnie Jean Duran <johnniejduran@xxxxxxxxx>
> Subject: Re: Skweezer is now a paid service
>
> Johnnie,
>
> We've been getting a lot of e-mail from visually impaired users, so I've
> written this message to answer the questions that are being frequently asked.
>
> WHY WE DISCONTINUED THE FREE SERVICE:
> We had to discontinue offering free access to Skweezer because it became too
> expensive for us to host the service. That is the only reason we pulled the
> plug after ten years of offering free access to Skweezer--we simply couldn't
> afford it any longer.
>
> SKWEEZER ACCOUNTS FOR INDIVIDUALS:
> We do not offer individual Skweezer accounts due to the cost of maintaining
> thousands of separate user accounts, which requires additional customer
> service, coding, and account management personnel. For the service to pay for
> itself, we would have to charge you an unreasonable amount of money to use
> Skweezer. We do, however, offer Skweezer as an enterprise-level service to
> internet service providers and wireless carriers. We work with these
> companies because they bring in a large number of users that can be managed
> through a single point of contact. This is the only way that we've found to
> make Skweezer support itself financially.
>
> IF YOU WOULD LIKE TO CONTINUE USING SKWEEZER:
> Please get in touch with the folks at your internet service provider or the
> maker of any accessibility software you're using and tell them to contact us
> about starting a Skweezer Enterprise account. in the meantime, we're going to
> reach out to the folks at Humanware to see if we can get some type of
> partnership going.
>
> All of us over here at Skweezer are sorry that we can't continue providing
> you service as we have done over the past decade. Hopefully we can find
> someone to partner with and go back to providing you with service.
>
> Best regards,
> Mark Sieve
> Skweezer Co-Founder
>
> On Feb 2, 2013, at 11:14 AM, Johnnie Jean Duran wrote:
>
> Dear skweezer Support,
> I have noticed that skweezer is no longer a free service. I am visually
> impaired, which means i use a notetaker called a braillenote apex. Skweezer
> allows me to use inaccessible resources online. I encourage you to consider
> this email!
> Thank you very much,
> Johnnie Jean Duran
>
>
> Sent from my iPod
>
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