HI, Below is the response from the original sender. Thanks. -----Original Message----- From: Marissa [mailto:marissat789@xxxxxxxxx] Sent: Sunday, November 10, 2013 7:29 PM To: Joseph Lee Subject: RE: Problems with My Apex It didn't work. It still had the error and the message. I pasted it with the clipboard and the same message came: turn it in only one draft Put your name on it Asterisks idendifying the topic sentence trancisionals in bol. Sentence list must have bolt trancisions. Name my nme aenglish , a section ,:!. Perfect Paragraph ufinished Draft Tuesday's date ----- Original Message ----- From: Joseph Lee <joseph.lee22590@xxxxxxxxx To: Marissa <marissat789@xxxxxxxxx>, joseph.lee22590@xxxxxxxxx Date sent: Sun, 10 Nov 2013 18:37:03 -0800 Subject: RE: Problems with My Apex Hi, The guys at BNU suggests deleting the clipboard file. Cheers, Joseph ----- Original Message ----- From: Marissa <marissat789@xxxxxxxxx To: "Joseph Lee" <joseph.lee22590@xxxxxxxxx Date sent: Sun, 10 Nov 2013 18:35:45 -0800 Subject: RE: Problems with My Apex Ok thank you. I've tried to reset it using a sofft reset. Still doesn't work. ----- Original Message ----- From: "Joseph Lee" <joseph.lee22590@xxxxxxxxx To: "'Marissa'" <marissat789@xxxxxxxxx Date sent: Sun, 10 Nov 2013 17:52:40 -0800 Subject: RE: Problems with My Apex Hello, I'll forward your question to the BNU list to see if someone has an answer for you. Cheers, Joseph -----Original Message----- From: Marissa [mailto:marissat789@xxxxxxxxx] Sent: Sunday, November 10, 2013 5:36 PM To: Braille Users Subject: Problems with My Apex I am having issues with my block commands on my apex. I got the upgrade to 9.3.1 and i thought it'd fix the issue, but it hasn't. This braille note belonged to someone before me and I think they mst've done something wrong. When I insert both top and bottom block markers, then try to append or coppy to the clipboard, it just says, "The operation completed successfully." with an error beep. When I paste the clipboard, this is what comes out. I'm pressing Space with B, then P right now. Here is what is pasted: ? TURN IT IN, ONLY ONE DRAFT. 1PUT YOUR NAME ON IT 1ASTERISKS IDENDIFYING THE TOPIC SENTENCE TRANCISIONALS IN BOL4 1SENTENCE LIST MUST HAVE BOLT TRANCISIONS4 1NAME MY NME AENGLISH 1 A SECTION 1364 1PERFECT 1PARAGRAPH UFINISHED 1DRAFT 1TUESDAY's DATE i never wrote that. Never would anyway. Please help. Thanks ------------------------------- BNU: BrailleNote Users - a forum for users of BrailleNote family of products from Humanware. Website: www.braillenoteusers.info IMPORTANT: By default, replies will be sent to individuals. If you feel that your reply would be useful for others, please use "reply to all" feature in your email client. If you wish to unsubscribe from this list, send an email with the subject line of "unsubscribe" to braillenote-request@xxxxxxxxxxxxx. You can also visit our list page at: www.freelists.org/list/braillenote From this page, you can unsubscribe, change email delivery settings and view list archives. If you have any comments or questions for list moderators, please send an email to braillenote-moderators@xxxxxxxxxxxxx. Thanks.