Sue, I do have JAWS. After they said things had cleared up for IE8, I downloaded successfully. I didn't do anything differently than usual. I have JAWS 13. To unsubscribe from this list, send a blank Email to bookshare-discuss-request@xxxxxxxxxxxxx Put the word 'unsubscribe' by itself in the Subject line. To get a list of available commands, put the word 'help' by itself in the subject line.