[bookshare-discuss] Re: 2004 Top Ten Titles for Students with Print DisabilitiesReleased by Recording for the Blind & Dyslexic

  • From: "Pratik Patel" <pratikp1@xxxxxxxxx>
  • To: <bookshare-discuss@xxxxxxxxxxxxx>
  • Date: Tue, 4 Jan 2005 10:34:52 -0500

Mike,

You're right in some respects.  But without going into too many details and
to avoid bad-mouthing an organization on another's list, I'll just say that
RFBD needs to definitely look at their management style and customer
service.

Pratik
 


Pratik Patel
Interim Director
Office of Special Services
Queens College
Director
CUNY Assistive Technology Services
The City University of New York
     ppatel@xxxxxx
 
-----Original Message-----
From: Mike Pietruk [mailto:pietruk@xxxxxxxxx] 
Sent: Tuesday, January 04, 2005 10:23 AM
To: bookshare-discuss@xxxxxxxxxxxxx
Subject: [bookshare-discuss] Re: 2004 Top Ten Titles for Students with Print
DisabilitiesReleased by Recording for the Blind & Dyslexic 

Pratik

Let me just say that my experiences with RFB&D have been 180 degrees the 
opposite of yours.
The point I was making was the impetus for a book being in the RFB&D 
collection are requests from their customers.
I suppose like any volunteer organization, they too have limits at times 
as to what they can and cannot do based on available volunteers, budget 
constraints and all of the other items that volunteer-based organizations 
must deal with.






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