[bookport] Re: usb problem
- From: "PAMELA RADER" <PRADER@xxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Tue, 01 Aug 2006 08:26:32 -0400
Mike:
Typically, if the problem is with the flash card, the error will say,
"Book Port Not Connected." So, if the error message is "USB Not
Recognized," it could be the unit. Are you getting power to the unit?
You might check to be sure you have fresh batteries in the unit. Also,
try a Reset with 2 plus b. have you tried it on another PC?
Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY 40206
PHONE: 1-800-223-1839, Ext. 307
>>> mtatro@xxxxxxxxxxxxx 07/31/06 09:38PM >>>
Hi all
I've had my bp for about a year with very few problems , but all of a
sudden when I plug in the usb cable I get a USB device not recognized .
nothing has changed on my system I reformatted the card but it still
won't work . Is it possible the card went bad , it's the only one I have
so I can't check it with another till I get one witch will be soon .
Thanks for the help . amazing how much I miss the bp , really a
wonderful reader
Mike
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