[bookport] Re: major problem with bp

  • From: "PAMELA RADER" <PRADER@xxxxxxx>
  • To: <bookport@xxxxxxxxxxxxx>
  • Date: Tue, 21 Jun 2005 08:17:35 -0400

Sharon:

I still think the problem is with the flash card. If reformatting and
check disk don't help, then I would replace the card. 



Pamela Rader, TECHNICAL SUPPORT
American Printing House For The Blind
1839 Frankfort Ave.
Louisville, KY  40206

PHONE:  1-800-223-1839, Ext. 307


>>> shotzy13@xxxxxxxxxxxxx 06/20/05 08:17PM >>>

Hello. This may be a long post. Having major trouble with bookport.
It started out last night when i was listening to files. It would say
something like----- memory error then it would say mp3 error and some
letters. I reinstalled the software and when I tried to update that it
gets
so far and just stops. Now the bookport doesn't connect when I hook it
up to
the computer. The firewall is off. I spoke with Pam today and she said
that
I should have never reinstalled the software. I did a reset with her on
the
phone and the bookport wouldn't do anything. I've hooked it up to both
computers and it does the same on both.
I don't understand what is going on. Can i reflash the unit or
something/ If
so, what do I do? I sure hope someone can help me.
Sharon

From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx>
To: <bookport@xxxxxxxxxxxxx>
Sent: Monday, June 20, 2005 3:24 PM
Subject: [bookport] Firmware 2.0 Features Podcast Corrected


>I redid the podcast on Book Port 2.0 features, but I am not sure if
your
> podcatcher software will grab it automatically (mine did not).  You
can
> grab it from www.aph.org/tech/bct.htm though if you are interested.
>
>





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