[bookport] Re: computer & bookport not speaking

  • From: Sandy Licht <slicht@xxxxxxxxxxxxxx>
  • To: bookport@xxxxxxxxxxxxx, bookport@xxxxxxxxxxxxx
  • Date: Fri, 10 Nov 2006 03:25:17 -0600

Have you made any changes to your computer lately... installed new software... added new USB devices? Have you scanned for viruses?


Do a system restore and see if that brings you any joy.

At 02:24 AM 11/10/2006, Kaari Parrish wrote:

HELP!!!!!

    my computer and Bookport aren't speaking to one another, and neither I
nor my husband have any clue what to do. Everything seemed to be fine for a
very long time, then suddenly the computer insists the bookport isn't
connected.
    So far I've followed all the instructions in the manual: I've put in new
batteries, reformatted the flash card, and gone into the administrative
tools control panel to reset the drive letter. The computer insists that
there is no bookport attached to it at all, so I can't do anything.
     I've uninstalled and reinstalled the transfer software (and it's as
updated as it gets, to 2.3.1, I think). Still nothing. My husband's Mac,
which is one of the ones that also runs Windows, recognizes it fine.
     What do I do now?
Thanks - Kaari Parrish
kparrish@xxxxxxxxxxxxxxx




--
No virus found in this incoming message.
Checked by AVG Free Edition.
Version: 7.1.409 / Virus Database: 268.14.0/525 - Release Date: 11/9/2006

Sandy Licht

Jeremiah 29:11 - 14 A   .
11 For I know the plans I have for you," says the Lord. "They are plans for good and not for disaster, to give you a future and a hope. 12 In those days when you pray, I will listen. 13 If you look for me in earnest, you will find me when you seek me. 14 I will be found by you," says the Lord.


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