Mike: The command for reformatting is actually 1 plus 3 plus d plus f. Has the Book Port worked on this computer and then stopped? Or has it never worked. If it has worked at one time and then stopped, and reformatting doesn't help, then I would try a different flash card. If it never worked with that computer, then try it on another one. Pamela Rader, TECHNICAL SUPPORT American Printing House For The Blind 1839 Frankfort Ave. Louisville, KY 40206 PHONE: 1-800-223-1839, Ext. 307 >>> mtatro@xxxxxxxxxxxxx 04/16/06 01:38AM >>> Hi all I've had the bp since last summer WOW what neat little reader. I just use it for pleasure reading , books podcasts ect. bct of course by the way a great resource and wonderful entertainment Larry , great job . Well I'm having a problem with my bp , when I plug in the USB cord the computer shows a drive but it don't show anything in it and the bp transfer won't open so I open it manually well it says the book port is not connected . I tried resetting the bp (2+b) , no change I pulled out the batteries and the cf card , no change I reformatted the card (1+2+d+f) no change . any help would be appreciated I miss my bp thanks Mike Tatro Mn.