[bookport] Re: bookport's reliability
- From: Chris Hill <hillco@xxxxxxxxxxxxx>
- To: bookport@xxxxxxxxxxxxx
- Date: Fri, 12 Aug 2005 19:13:23 -0500
I suppose they could have gotten a bad batch of some part or other.
If they did, I'm sure the problem will be remedied. I have a bookport
which I've been using for over two years and it is still going strong.
The belt clip didn't last, but everything else has been fine.
On Fri, 12 Aug 2005 16:57:34 -0700, you wrote:
>I guess I should have asked this before buying two of these but I am
>beginning to wonder about the reliability of the bp. Is it possible that
>you got several in a batch that all have problems? We just got ours and it
>had to be sent back; that lady in the uk said she got hers in july and it
>has problems. And now there's the person who lives in Louisville who got it
>yesterday and it has to go back.
>
>And, when they are new like this, under 30 days old, why are they not
>automatically replaced? I was told if it can be repaired it can take up to
>four weeks before we get it back. Of course, if you did get a bad batch,
>then replacing it with another faulty one would not be good, either. We
>looked forward to getting the book port. We had heard that it is an
>excellent product. That is why I'm wondering if you got a bad batch.
>
>It really makes me apprehensive.
>
>
>
>Dory
>doryfish@xxxxxxxxxxx
>
>
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