Is this something that just started happening? >>> surfport@xxxxxxxxxxxxxx Friday, July 29, 2005 2:23:25 PM >>> Following my earlier message, I have reformatted the bp and deactivated and reactivated my audible account. All mp3 and audible files when copied to the bp have the correct length but just play white noise when I try to play them. I have also tried copying files directly to the card and also reformatted the card. I have also updated to the latest firmware. Larry or anyone can you help Thanks Paul