My bookport died this evening between one battery change and another. It was working fine and it just died. I got it in about November of last year. The irony of all this is that the exact same thing happpened to a friend of mine who has the book courier. All of a sudden they just stop talking. It is as if the battery change blows something in the circuitry, perhaps the speech chip, I don't know. I guess I will have to send it back and wait weeks to get it fixed. I used it every single day from the day I got it, so this is quite distressing and frustrating. RIP faithful machine. Am I correct that the address is 1839 Frankfort Ave. Louisville KY (what's the zip?) Kurt