With the BP device connected to my computer. I go to a website and then do applications key or shift plus F 10 key to bring up the context menu. I then choose choose send to book port and nothing happens. Stranger thing is I lose my website page I was on. Completely goes away and not even in my task bar area as minimized. The Alt plus tab doesn't bring it back. This should not be happening. Any help is greatly appreciated. Thank you. Petro