[bookport] Re: Problems with Book Port
- From: "Sarah Cranston" <cranston.sarah@xxxxxxxxxxxxxxxxx>
- To: <bookport@xxxxxxxxxxxxx>
- Date: Fri, 1 Oct 2004 13:51:46 -0500
I am wondering if your BookPort might have a hardware problem. =
Unfortunately, I don't think this can be fixed without sending the unit =
back to APH. As one who uses the BP every day, I understand fully how =
unpleasant this is to contemplate, but I don't see any other solution. =
You shouldn't have to wiggle the cable around to get it to work, and the =
lock-up problem is probably related to a faulty USB port in your BP.
Sorry for the bad news,
Sarah
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of Richard Ring
Sent: Friday, October 01, 2004 1:48 PM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Re: Problems with Book Port
I doubt that the problem is being caused directly by Windows XP Service
Pack II. I have had SP 2 installed on my home computer for a month or
more, and I have not experienced these issues at all.
-----Original Message-----
From: bookport-bounce@xxxxxxxxxxxxx
[mailto:bookport-bounce@xxxxxxxxxxxxx] On Behalf Of Michael Massey
Sent: Friday, October 01, 2004 1:45 PM
To: bookport@xxxxxxxxxxxxx
Subject: [bookport] Problems with Book Port
Hi. I am having similar problems to a recent topic of discussion on
this=3D20
list--book port not being recognized after firmware and software updates
were installed. I am using Windows XP service pack two and am wondering
if=3D20
this is causing this problem.
When I connect the book port to the usb cable nothing happens. The
software=3D20
does not launch unless I fiddle or jiggle the cable end closest to the
book=3D20
port and then I can get the book port transfer to launch. After I=3D20
disconnect the book port it some times locks up and no amount of presses
of=3D20
the two and the b keys reset the unit. I had to remove the =
batteries=3D20
yesterday in order to get the unit going again. I even pressed the d e
and=3D20
f keys so as not to lose my settings and lost them anyway. Anybody else
had=3D20
this problem?
Michael Massey=3D20
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