[bookport] Re: New member/problem.
- From: "Caitlin L." <unspokenanswer@xxxxxxxxxx>
- To: bookport@xxxxxxxxxxxxx
- Date: Mon, 17 Apr 2006 14:07:59 -0500 (EST)
Hi Pamela,
It worked!! Thank you very much; guess I can go do my reading for Ap
Lit now. :( Thanks., I'm glad to have the BP back in functional order.
CaitlinYou told me that... PAMELA RADERAnd then you stopped talking.
> Caitlyn:
>
> This can be solved. I don't know why this happens, but you had a
> partial firmware install. To fix, do the following:
>
> 1. Be sure fresh batteries are inserted in the Book Port.
>
> 2. Connect to the Internet and download the file,
>
> www.aph.org/tech/bpx_setup.exe
>
> 3. Save this somewhere on your PC so you can find it.
>
> 4. Connect the Book Port to the computer. If it is still recognized
> by the Transfer program, then run the file you have downloaded.
>
> 5. Have your headphones connected and ready to listen when you
> disconnect.
>
> 6. Once the file has been sent, disconnect the Book Port.
>
> You will hear the update take place, with Loading Spanish being the
> final announcement. Wait for the double beep to indicate shutdown.
>
> Please let us know if you have any additional problems.
>
> Sincerely,
>
>
>
> Pamela Rader, TECHNICAL SUPPORT
> American Printing House For The Blind
> 1839 Frankfort Ave.
> Louisville, KY 40206
>
> PHONE: 1-800-223-1839, Ext. 307
>
>
>>>> unspokenanswer@xxxxxxxxxx 04/17/06 01:50AM >>>
> Hi All,
>
> My name is Caitlin. I'm from NY, and I've had my BP for just under
> a
> year now. And I can honestly say that it is truly one of the greatest
> inventions/piece of blind tech that I have ever received.
>
> This evening, I decided to update my Book Port's settings. I'd be
> using version 2.1.1.0; and I figured I'd update to 2.2. It looked a
> lot better, with the Spanish feature and everything like that. So, I
> installed it, then a half hour went to read some files I'd put on to
> the bookport prior to the update; and the Spanish component of the 2.2
> update did not load. Now, I am unable to view any of my files...and
> I've checked out the software, and I can't figure out how to add in
> the additional Spanish component/why it didn't load in the first
> place. The Bookport says application missing, application missing".
> Unfortunately, that's all it's saying right now.
>
> Should I just uninstall BP Transfer and reinstall it? Or is there an
> easier way to just get the Spanish component, which bookport's survival
> is
> currently depend on, on to this thing so I can keep up with my
> reading?
> Any help is more than appreciated.
>
> Thanks,
> Caitlin L.
>
>
>
>
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