I do not believe this! I removed the batteries and let the BP sit all night. I just put the batteries back (same set that wouldn't work last night) and it came right up. Now, all I need to do is figure out how to get books in my Audible folder to display in the transfer dialog and I'll be back on the road. Since I work with technology for a living, nothing surprises me, but this is pretty weird. ----- Original Message ----- From: "LARRY SKUTCHAN" <lskutchan@xxxxxxx> To: <bookport@xxxxxxxxxxxxx> Sent: Wednesday, August 25, 2004 7:40 AM Subject: [bookport] Re: Final message - I think this thing is going tohave to go back to Louisville I am not sure exactly what is going on, but we can probably get you past = this. First, open device manager and remove the current Book Port device. After that, reconnect the device, and it should be OK. >>> walt@xxxxxxxxxx Tuesday, August 24, 2004 8:56:49 PM >>> Now, when I connect the BP to the PC via USB, I get a "USB device not recognized" error and a further message that "One of the USB devices connected to this computer has malfunctioned." Somebody please tell me = that this isn't as bad as I think it probably is. -- Walt Smith - Clearwater, FL walt@xxxxxxxxxx=20