Hi. Yesterday I downloaded and installed the sample test document and it transferred to the book port and plays just fine. But I am curious about something. Why is it that you do not hear the distinctive voice of Lou Harpenau say the words "opening book" or "closing book" or "start of book" and so on. Is this something that won't be included until future upgrades of the book port software and firmware? I also noticed that with the sample of Verbal View of Windows XP that there was synthetic speech along with the narration of Richard Howenstein. Why would there be two speech formats overlapping? Will the above mentioned features be incorporated into whatever player is designed by NLS? Thank you. Mike