[bookport] Re: Christopher, don't act hastily!

  • From: Christopher Emery <spiritssight@xxxxxxxxx>
  • To: bookport@xxxxxxxxxxxxx
  • Date: Fri, 30 Sep 2005 22:35:32 -0400

Ok, Would I be able to go to hte local APH here in Mass I think thats
the org in a building that I have been in and have them replace it, if
so I would not have a problem doing so?  Pam? I may of spelt your name
wrong.

It would mean that I could get back to using it right away where
mailing which I don't like doing for any thing takes toooooo long of a
time. And if I had the money I would just ship it.

Any how like I said I am not puting in no way or form APH down as I
think they are a great company that does look out for the best of its
custormers.

Christopher


On 9/30/05, Chris Hill <hillco@xxxxxxxxxxxxx> wrote:
> Stuff happens.  I'd mail it back and let them try again.  If I gave up
> on every device I've used that had a problem, I'd be back with a slate
> and stylus.
>
>
> On Fri, 30 Sep 2005 22:20:02 -0400, you wrote:
>
> >Like I said the device is a great one but it appears to be unstable
> >when it comes to the mp3 decoder, which after only having it for 5
> >days when on me.  IT only plays white noise now.  Then I read all the
> >time on here about the problems that are happening.  When the device
> >WAS working I was using it allllll the time (5 days that is)  the
> >voice other wise is the a good voice as I have a very had time
> >understanding it but when using mp3s books / audio or even smell
> >amounts of text it is a great device for me.  But I don't have the
> >time or energe to have to send it back to APH which I was suppose to
> >do in very late Augest but I have not as I HATE going to the post
> >office / shoping and I should not have to for the aspect of hardware
> >being defected (mp3 decoder) if it was not hardware then they would be
> >able to send a program / flash rom to just fix the issue with out
> >having to go through the whole prossess of sending it back.
> >
> >Any how like I said it is a great device but if I can not count on a
> >peice of hardware to be able to last more then 5 days in this case
> >then to me its not worth the time to go back and forth with having it
> >fixed and being with out it for long period of time as most likly it
> >would have to be sent to Springer.
> >
> >BUT I am not puting down APH as they came out with a great product
> >that is going to get even greater in time.
> >
> >Thanks
> >Christopher
>
>
>

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