Hello Sharon, and if APH staff have contacted you privately to resolve this problem, then please ignore my post on the subject. Sharon, are all of the files which are crashing the Book Port from the same source? Does the behavior occur with other file types than HTML? Have you tried a re-install of the Transfer Tool and firmware to work toward insuring a clean install? Have you tried to duplicate the behavior with another flash card? Those would be the last possible trouble spots that I could think of. Hope conversation from this list, or APH staff, will get you squared away soon. Jeremiah -----Original Message----- From: bookport-bounce@xxxxxxxxxxxxx [mailto:bookport-bounce@xxxxxxxxxxxxx]On Behalf Of Sharon Sent: August 19, 2004 19:52 To: bookport@xxxxxxxxxxxxx Subject: [bookport] Re: Book Port continuing to stop Hello Jeremiah, I am running version 01.01.01. I am reading HTML files with Double Talk. I average 6 to 8 folders on the card and about 6 or 8 files in a folder. I use alkaline batteries and replacing them with a new set, even though the old ones showed 50 percent, didn't help. Any suggestions will be appreciated Sharon