thanks, shaz well, i probably should have written down when i sent them but i honestly never thought of doing that, ahh well, let them figure it out, i have tons to read here, honestly even if they don't send me any more, i got plenty to read, Don ----- Original Message ----- From: "Sharon S" <koala@xxxxxxxxxxxxxx> To: <book_talk@xxxxxxxxxxxxx> Sent: Wednesday, March 19, 2014 2:58 AM Subject: Re: [book_talk] answer from RNIB > Hi Don, you could look on the bright side, at least they are still going > to > send you books in the future once you get this mess sorted out. It's > painful > when books go missing in the mail, I have had it happen a couple of times > but never Braille books. What I now do is I have a file on my BN where I > record what books I have returned and what date they went in the mail. > This > way if they aren't returned within the normal time I contact the library > letting them know when I posted the book and then they can investigate > from > their end. I was once told that the library actually gets onto the > Australia > post and gets them to investigate where the book might have gone. I'm not > sure now we have moved over to burn on demand disks if they still do this > however they would with Braille books because they are harder to replace. > > Hope you get it sorted out soon and can start receiving books again. I am > happy to report that even though the library has told me that I am now on > download only books they have sent me a hard copy Braille book. I am so > happy I prefer reading the hard copy and only electronic Braille books if > I > can't get them any other way. I just feel that the BN's Braille display > isn't the same as a real book. > > Bye for now. > From Shaz. > > ----- Original Message ----- > From: "Don Marr" <dpm51@xxxxxxxxxxxxx> > To: "book talk" <book_talk@xxxxxxxxxxxxx> > Sent: Wednesday, March 19, 2014 4:10 AM > Subject: [book_talk] answer from RNIB > > > | now i sent these books back as soon as i finished them not my fault they > can't find them, and this was a long time ago, so who remembers, > | Dear Mr Marr, > | Thank you for your email. > | > | The reason that you have not received any books from us recently is > | because we are still awaiting the return of Volumes 1 & 2 of Liberation > | Day by Andy Mcnab which were due back by the 11/5/2013. Also we have > | volumes 1& 2 of Morse'e Greatest Mystery and other stories by Colin > | Dexter which were due back by 27/5/2013, also still out and not received > | back are volumes3 & 4 of the Impress File by Len Deighton and Volume 7 > | of Mexico Set also by Len Deighton these last 3 volumes were due back by > | the 6/7/2013. > | > | If you have sent these back recently then they may still be on their way > | back to us and until we receive these outstanding volumes back we are > | unable to send anymore because they are overdue by some time. > | > | If you have sent these back some time ago then please contact us again > | telling us when you returned them and we can investigate this matter > | further. > | > | Regards > | > | Helpline > | > | Don > | the curmudgeon has spoken. > | dpm51@xxxxxxxxxxxxx > | > >