[blind-philly-comp] For Comcast Users:Xfinity Now Offering Two-factor Authentication for Better Security

  • From: David Goldfield <dgoldfield1211@xxxxxxxxx>
  • To: Philadelphia Computer Users Group for the Blind and Visually Impaired <blind-philly-comp@xxxxxxxxxxxxx>
  • Date: Mon, 20 Mar 2017 17:02:07 -0400

Comcast has rolled out two-factor authentication or what they call two-step verification for users who sign on either to their Web site or their apps. To break it down into what I hope is plain English, it offers a second layer of security when you sign in with your user name and password. Even after entering your user name and password, you have the option of receiving a six-digit verification code, which can be sent to an email address of your choosing or as a text message to your smartphone. Once you get this six-digit code, you enter it in an edit box which will appear on the page. This process is an additional way for you to verify that this is really you logging in and not an impostor. This is an option and not something you have to go through. When I last tested this it was accessible and was easy to turn on or off when using a screen reader. However, if anything about this doesn't work as expected from the perspective of accessibility, please let me know. The instructions for enabling two-step verification can be found at

https://www.xfinity.com/support/account/enroll-2-step-verification/


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          David Goldfield,
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