[blazie-support] Re: sick M40 saga
- From: "Stephanie Brown" <steph@xxxxxxxxxxxxxxxxxxxxxxxxx>
- To: <blazie-support@xxxxxxxxxxxxx>
- Date: Mon, 26 Aug 2002 17:19:07 -0400
Hi Laura,
Glad to hear that your Braille Lite 40 is working well for you. I am
including here, for you and anyone else interested, the procedure we have
written for cleaning and caring for your Braille display.
Stephanie
Care of the Braille Display
Here are a few simple guidelines to protect and prolong the life of your
Braille display.
1. You may clean the surface with a soft lint-free cloth dampened with 90%
isopropyl alcohol; you can also use cleaning solution for tape heads and
optical drives.
A. Raise all the dots.
a. On a Braille Lite 40, open the clipboard and press dot 7 until all
pins are raised. You will have to do this 40 times. NOTE: If you are using
the July 2001 update or later, you may need to first press o-chord 8-chord
to make this work.
b. On the 18-cell Braille Lite, open the clipboard and do the
following sequence of commands: dots 45-chord, Computer Braille 255,
e-chord, Computer Braille 20, e-chord. Then press the advance bar to the
left once.
c. Lower the dots on either unit by pressing the spacebar until the
display is clear.
B. With all of the dots raised, gently wipe across the display with your
moistened cloth. Then lower the dots and wipe your cloth across the display
again.
C. It may be necessary to repeat this procedure 5 or 6 times to clean
your display properly.
D. We recommend that you clean your display on a regular basis, perhaps
once a month.
2. Keep the Braille Lite in its case or under a protective cover when it is
not in use. This will protect the display from dust. If the unit has been
sitting uncovered and there is a possibility that dust may have settled on
it, wiping over it with a Swiffer will help clear it away.
3. Do not place heavy objects on the unit.
4. Keep the unit well away from food, beverages and other substances which
can clog the display. The pins, or pegs, which serve as dots must be able to
extend and retract freely through small openings in the cell caps.
5. Avoid placing the Braille Lite in direct sunlight for long periods of
time. Long exposure to heat can cause severe damage to the cells.
6. DO NOT attempt to repair the display. PLEASE NOTE: Any repair of the
Braille display must be done by a qualified technician. There are a number
of components in the display which can be easily damaged by persons not
trained in proper handling procedures. No effort should be made by the
customer to repair the display by using sharp objects. The display should
never be taken apart. It takes extremely high voltages to drive the display,
which presents a significant shock hazard. If a Braille Lite is dropped,
dislodging pins or cell caps, the unit should be sent in for repair. Please
do not attempt to reinsert the pins. Simply include any dislodged parts in
the package when you send it in for repair.
-----Original Message-----
From: blazie-support-bounce@xxxxxxxxxxxxx
[mailto:blazie-support-bounce@xxxxxxxxxxxxx]On Behalf Of Laura Eaves
Sent: August 26, 2002 16:52
To: notetaker list
Subject: [blazie-support] sick M40 saga
First of all, Hi Stephanie -- glad you joined the list. You may be glad to
know that since my Millenium has given out on me, I will definitely be
keeping the blt I bought from you...
It's a great little unit. Question though: How do I clean or otherwise
treat the display so the pins don't stick? I tend to need to push down pins
that don't depress when they're supposed to... (That's one of the things I
liked on the M40 -- it did have a fresh,working display.)
Now back to my M40: I unplugged it from the recharger today and turned it on
and it did a warm reset and died again, same as yesterday. (It works when
plugged in.) I never did recover my data on that file that was truncated.
I called FS tech support and after a brief interaction, he said I had to
send it in.
Since I bought it new and it's still within the 30 day return period, I
think I will just get my money back...
(Sigh. It was working great for 3 weeks.) Not that I mind getting all that
money back ;) but if it doesn't work and if some of you on the list have had
the same problem time after time with this model, why bother trying???
Anyone have any other suggestions before I pack it up?
After using it a month with no problem it is a bit of a pain parting with
it -- but $5000 for something flaky... :(
Thanks for all the info.
--le
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