Somehow I think that we are having a breakdown in communication. I have gone through the status menu many times. What I'm referring to is the clanking as the keys themselves go up and down. In the braille lite this is hardly noticeable and I was tremendously impressed. I bought a millennium20 and found that the keys as they are depressed and pop back up make quite a lot of racket. This has nothing to do with key clicks. Does this make sense? I just wondered if anyone knew whether I might have the millennium20 keys repaired so that they will feel like the braille-lite keys which can be worked almost silently. Thank you for your response. Penny