[bksvol-discuss] re. duplicate books/book quality issues

Hi all.

Please don't hesitate to report problems such as you are describing to our 
collections department, so we can make necessary changes including properly 
labeling books (as previews, for example) or replacing them with better quality 
books.  We can do the research on our end, so you don't have to get involved in 
a long process or spend much time thinking about it.

Continuous quality improvement is important to us all, so we appreciate it when 
you provide input and make recommendations.

Alisa K. Moore
Volunteer Program Manager

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