Hi Bob, Try, maybe, the find and replace again, but, first, copy the character to the clipboard first. Paste it into the find box. Type apostrophe into the replace box. See if that works. Sometimes just selecting the character won't work and I have to ppaste it into the find box. I very often have to replace improper quotation marks in submissions of folks scanning with open book. Their quotes look like some weird kind of closing quote universally. And in Word, they translate to smart quotes which play terrible havoc with the daisy file. Good luck. Mayrie -----Original Message----- From: bksvol-discuss-bounce@xxxxxxxxxxxxx [mailto:bksvol-discuss-bounce@xxxxxxxxxxxxx] On Behalf Of Bob Sent: Tuesday, November 11, 2008 11:40 AM To: bookshare volunteer discussion Subject: [bksvol-discuss] a K1000/word2000 question Ok. I'm validating a Larry McMurtry book "Texas Village" or something like that (memory gets bad). It appears to be a really good scan. Only one problem. All of the apostrophes turn out to be back quotes. Character 827. In Kurzweil I tried to mass change them to ' but Kurzy just deleted them altogether. I did a replace all left back quote to ' and poof away they went. I have both ms word 2000 and Kurzweil 1000v9.5. How can I change those pesky quotes in either program? Thanks. Bob "Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has."--Margaret Mead To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line. To unsubscribe from this list send a blank Email to bksvol-discuss-request@xxxxxxxxxxxxx put the word 'unsubscribe' by itself in the subject line. To get a list of available commands, put the word 'help' by itself in the subject line.